La'Toya Pinkney
Jesup,GA
Summary
Dynamic leader with proven expertise in operations management and team building, honed at Friendly Express. Excelled in fostering vendor relationships and driving employee development, achieving significant sales growth. Skilled in P&L management and problem resolution, I bring a track record of enhancing profitability and employee satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
General Manager
Friendly Express
10.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Human Resources Assistant
Brandi Petroleum
07.2007 - 03.2020
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events and incentive programs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- worked with Talentreef
- Work with paylocity
- Processed employee claims involving performance issues and harassment.
Education
High School Diploma -
Wayne County High School
Jesup, GA06.1997
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Staff Training
- Employee Scheduling
- P&L Management
- Labor Cost Controls
- Vendor relationships
- Employee Development
- Staffing
- Operations Oversight
Timeline
General Manager
Friendly Express
10.2021 - Current
Human Resources Assistant
Brandi Petroleum
07.2007 - 03.2020
High School Diploma -
Wayne County High School
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