LaToya Randolph
Home Manager Superviser
Bells,TN
Summary
Compassionate professional with 8 years of experience in individualized care planning and team oversight. Known for implementing effective staff training and performance evaluations that enhance client well-being and satisfaction. Also skilled in risk assessment, and compliance management, driving improvements in resident care and operational efficiency while optimizing resource allocation.
Overview
9
9
years of professional experience
Work History
Home Manager Supervisor
RHA Health Services LLC
Jackson, Tn
09.2017 - Current
- Managed operational activities to maintain compliance with health and safety standards.
- Designed and implemented individualized care strategies to enhance client well-being and satisfaction.
- Developed and implemented staff schedules to optimize resource allocation and maintain high service efficiency.
- Facilitated performance evaluations while mentoring and guiding team members towards professional development.
- Evaluated staff performance on an ongoing basis, offering constructive feedback and guidance for improvement when necessary.
- Managed financial aspects of the home, including budgeting, expense tracking, and vendor negotiations to optimize resources.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Coordinated interactions between healthcare providers and families to enhance client support services.
- Conducted training sessions for staff on best practices in caregiving and emergency response protocols.
- Maintained accurate records of inventory usage and executed orders for supplies and groceries as needed.
- Oversaw meal planning and preparation, working closely with dietary staff to accommodate individual needs while promoting healthy eating habits among residents.
- Oversaw property maintenance and inspections to uphold a secure and pleasant living environment for residents.
- Designed and implemented programs to enhance residents' life skills and promote personal growth.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Collaborated effectively with other departments within the organization to ensure smooth operations and a cohesive approach to resident care.
- Ensured compliance with state regulations through meticulous record-keeping and timely submission of required documentation.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Adapted quickly to changing circumstances within the home, such as staffing shortages or emergent health concerns, taking prompt action to rectify issues when they arose.
- Improved communication between team members by holding regular meetings and fostering an open-door policy.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Assisted residents with daily hygiene and living tasks.
Education
High School Diploma - Cosmetology
Humboldt High School
Humboldt, TNSkills
- Property supervision
- Workforce management
- Risk assessment strategies
- Financial planning expertise
- Residential maintenance cleaning
- Pharmaceutical management
- Scheduling
- Task delegation
- Nutritional menu design and knowledge
- Resident documentation
- Person-centered care plans
- Activities scheduling and organization
- First aid certified
- Staff training
- Employee scheduling
- Grocery shopping and Financial management
Accomplishments
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved d/c of insulin use of a person supported by implementing a diabetic menu and following a new meal plan with accuracy and efficiency.
Languages
English
Full Professional
Certification
- Licensed Cosmetologist - [2013-current]
Timeline
Home Manager Supervisor
RHA Health Services LLC
09.2017 - Current
High School Diploma - Cosmetology
Humboldt High School