Latoya Robinson
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Westchester Medical Center
07.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the office's commitment to quality care.
Pharmacy Technician
CVS Pharmacy
03.2021 - 07.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted, measured, and compounded medications following standard procedures.
- Set up and modified patient profiles to include current medications and insurance details.
- Stocked, labeled, and inventoried medication to keep accurate records.
Direct Support Professional
Hawthorne Foundation
04.2021 - 02.2022
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted disabled clients to support independence and well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Medical Assistant Intern
Balm Of Gilead
01.2021 - 06.2021
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical chart reviews to confirm accuracy and completeness.
- Prepared lab specimens for diagnostic evaluation.
- Verified confidentiality of patient information and data to alleviate potential data breaches.
- Obtained client medical history, medication information, symptoms, and allergies.
Sales Associate
Victoria's Secret PINK
02.2018 - 03.2020
- Maintained current knowledge of evolving changes in marketplace.
- Provided positive first impressions to welcome existing, new and potential customers.
- Set and achieved company defined sales goals.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Associate of Applied Science - Medical Assisting
Monroe College
The Bronx, NY06.2022
Skills
- Updating Medication Histories
- Phlebotomy
- Electrocardiography
- Problem-Solving Skills
- Sterile Procedures and Techniques
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Westchester Medical Center
07.2023 - Current
Direct Support Professional
Hawthorne Foundation
04.2021 - 02.2022
Pharmacy Technician
CVS Pharmacy
03.2021 - 07.2023
Medical Assistant Intern
Balm Of Gilead
01.2021 - 06.2021
Sales Associate
Victoria's Secret PINK
02.2018 - 03.2020
Associate of Applied Science - Medical Assisting
Monroe College
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