LATOYA ROSS PEREZ
TX
Summary
Experienced Billing Manager/Director with a proven track record of over 15+ years in effectively managing billing operations to ensure accuracy and efficiency. Skilled in leading teams to streamline processes and enhance billing cycles, resulting in improved productivity and customer satisfaction. Demonstrated expertise in financial analysis and problem-solving, enabling strategic decision-making and driving business growth. Committed to delivering exceptional results by leveraging strong organizational skills, attention to detail, and a deep understanding of industry best practices.
Overview
19
19
years of professional experience
Work History
Billing Manager/Director
Retina Consultants of Austin
07.2009 - Current
- Directs and Manages patient accounting third party billing & collections, patient billing and collections, auditing and compliance of all claims billed, denial management, charge master review and maintenance, and management of care contract compliance and expected reimbursement management with 90 days
- Executes care financial processes, including vendor set up and payment, operational expenses, administration of bank accounts and accounts reconciliation
- Manages monthly closing procedures including, but not limited to, reconciling claim rejections with the AR summary and providing a claims revenue trend analysis by clinic
- Provides constructive and timely performance evaluations quarterly
- Works with outpatient facilities and research clinic resources to assure ongoing improvements to key revenue cycle indicators for surgeries
- Creates learning and development programs and initiatives that provide internal development opportunities for employees
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law
- Manages monthly billing process to complete billings and returns to meet company revenue recognition
- Acts as liaison between Administrator and staff to improve communication
- Collaborates with Practice Administrator to shape and evolve the organization's strategic and planning annual efforts
- Facilitates written and verbal cadence on behalf of the Practice Administrator to provide relevant and timely information with trends that effect the practice and revenue
- Supports Practice Administrator with additional job duties and special projects to ensure progression of company
Student Academic Advisor
Austin Independent School District
01.2006 - 05.2010
- Collaborated with faculty members to identify struggling students and develop strategies for improved performance.
- Supported diverse populations by offering specialized advising services tailored to individual needs and backgrounds.
- Facilitated workshops on study skills, time management, and goal setting to promote academic excellence.
Education
DOCTORATE - HEALTHCARE
UNIVERSITY OF THE SOUTHWEST
12-2025
MBA - ACCOUNTING & FINANCE
UNIVERSITY OF THE SOUTHWEST
02.2020
BACHELOR'S - ENGLISH
UNIVERSITY OF TEXAS AT AUSTIN
05.2009
Skills
- Strategic Planning
- Impactful communication
- Time Management
- Problem-solving
- Microsoft Office & Outlook proficient
- Organized & Disciplined
- Human resources knowledge
- Financial/Business Operations
- Administrative operations
- Employee relations
- Training and mentoring
- Team Management
Timeline
Billing Manager/Director
Retina Consultants of Austin
07.2009 - Current
Student Academic Advisor
Austin Independent School District
01.2006 - 05.2010
BACHELOR'S - ENGLISH
UNIVERSITY OF TEXAS AT AUSTIN
DOCTORATE - HEALTHCARE
UNIVERSITY OF THE SOUTHWEST
MBA - ACCOUNTING & FINANCE
UNIVERSITY OF THE SOUTHWEST
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