LATOYA ROSS PEREZ
Manor,USA
Summary
Results-driven Billing Manager/Director with over 15 years of experience in optimizing billing operations for accuracy and efficiency. Proven ability to lead teams in streamlining processes, enhancing billing cycles, and boosting productivity while achieving high levels of customer satisfaction. Expertise in financial analysis and problem-solving supports strategic decision-making and fosters business growth. Dedicated to leveraging strong organizational skills and industry best practices to deliver exceptional results.
Overview
19
19
years of professional experience
Work History
Billing Manager/Director
Retina Consultants of Austin
07.2009 - Current
- Directs and manages patient accounting, third-party billing and collections, patient billing and collections, auditing and compliance of all claims billed, denial management, charge master review and maintenance, and management of care contract compliance and expected reimbursement management within 90 days.
- Executes care financial processes, including vendor setup and payment, operational expenses, administration of bank accounts, and accounts reconciliation.
- Manages monthly closing procedures, including, but not limited to, reconciling claim rejections with the AR summary, and providing a claims revenue trend analysis by clinic.
- Provides constructive and timely performance evaluations quarterly.
- Works with outpatient facilities and research clinic resources to assure ongoing improvements to key revenue cycle indicators for surgeries.
- Creates learning and development programs and initiatives that provide internal development opportunities for employees.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, and employment law.
- Manages the monthly billing process to complete billings and returns, to meet company revenue recognition.
- Acts as a liaison between the Administrator and staff to improve communication.
- Collaborates with the Practice Administrator to shape and evolve the organization's strategic and planning annual efforts.
- Facilitates written and verbal cadence on behalf of the Practice Administrator to provide relevant and timely information with trends that affect the practice and revenue.
- Supports the Practice Administrator with additional job duties and special projects to ensure the progression of the company.
Student Academic Advisor
Austin Independent School District
Austin , TX
01.2006 - 05.2010
- Collaborated with faculty members to identify struggling students, and develop strategies for improved performance.
- Supported diverse populations by offering specialized advising services tailored to individual needs and backgrounds.
- Facilitated workshops on study skills, time management, and goal setting to promote academic excellence.
Education
Doctor of Business Administration - HEALTHCARE
UNIVERSITY OF THE SOUTHWEST
true12-2025
MBA - ACCOUNTING & FINANCE
UNIVERSITY OF THE SOUTHWEST
02.2020
Bachelor of Arts - ENGLISH
UNIVERSITY OF TEXAS AT AUSTIN
05.2009
Skills
- Strategic planning
- Impactful communication
- Time management
- Problem solving
- Microsoft Office and Outlook proficient
- Organized and disciplined
- Business and financial operations
- Employee relations
- Human Resources knowledge
- Team Management
Timeline
Billing Manager/Director
Retina Consultants of Austin
07.2009 - Current
Student Academic Advisor
Austin Independent School District
01.2006 - 05.2010
Doctor of Business Administration - HEALTHCARE
UNIVERSITY OF THE SOUTHWEST
MBA - ACCOUNTING & FINANCE
UNIVERSITY OF THE SOUTHWEST
Bachelor of Arts - ENGLISH
UNIVERSITY OF TEXAS AT AUSTIN
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