Lonna Mataska
Waxahachie,TX
Summary
Seeking a challenging position that offers opportunities for career advancement, where my skills and contributions to the company are valued. Eager to utilize medical and office skills in a dynamic organization that fosters growth, knowledge, and experience.
Overview
28
28
years of professional experience
Work History
Practice Manager
Retina of North Texas
03.2021 - 09.2024
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Ordered supplies needed and kept tabs on inventory levels.
- Created and implemented policies and procedures for effective practice management.
- Complied with OSHA and HIPAA regulations.
- Motivated staff by offering direction and providing constructive feedback.
- Communicated with patients with compassion while keeping medical information private.
- Created and maintained electronic record management (EMR) systems to store data and develop reports.
- Mentored and coached interns and newly hired team members on office procedures and computer systems.
- Oversaw 8 assistants, technicians and office administrators.
- Recruited, hired and trained new medical and facility staff.
- Work up on clinic days, as well as assist with injections
- imaging clinic, perform all OCT's, Fundus photos, FA's
- Addressed and remedied all patient or team member issues.
- Boosted staff morale by offering constructive feedback and specific direction.
- Ordered all office supplies and kept check on inventory levels.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Virtual Refractionist
Oregon Vision Center/Topcon
10.2022 - 08.2024
- Virtual refractions, 30-40 per shift
Scribe/Medical Assistant
Retina Consultants of Austin
04.2019 - 02.2021
- Scribe, set up and assist with injections using sterile technique
- assist with ocular injections
- Regular work up for patients including but not limited to checking vision, IOP, and all prelim testing.
- Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
- Analyzed patient chart data and identification to verify accurate information.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Administered medications and educated patients and families on correct at-home administration.
Ophthalmic Technician
OculoPlastics Associates of Texas
02.2017 - 01.2019
- Prepared patients and administered basic eye exam tests.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Assisted during in-office surgical procedures and collected ultrasound images.
- Instructed and educated patients on prescriptions and provider instructions to optimize treatment plans.
- Interacted with eye care providers to facilitate patient treatment goals.
- Counseled patients in surgery and treatment plans.
- Conducted follow-ups with patients to evaluate progress, promote continuity of care and improve health outcomes.
- Motivated and supported patients in navigating treatment for chronic eye conditions.
- Linked vision-impaired patients to social services programs and entitlements to improve quality of living.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
Scribe/Technician
Dallas Eye Care, Scribe
08.2015 - 01.2017
- Included but not limited to checking vision, manual refractions, IOP checks, fundus photography, exterior photography
- All pre op and post op care for surgical patients, and assisting with in office procedures, upper and lower blepharoplasty as well as removing tumors from behind and in front of the eye, excision of lesions, chalazion, etc.
Scribe/Technician
DeHaven Eye Clinic
04.2014 - 08.2015
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Determined correct ICD-10 and CPT codes for use in medical record.
- Followed clinicians throughout shift in high-volume, busy environments.
- Worked with supervising physician to complete and submit medical records.
- Basic exam workups/refractions
Scribe/Technician
Glaucoma Associates of Texas
06.2011 - 05.2014
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Evaluated charts, documents and orders and made timely corrections.
- Documented and initiated tests, scan and other orders.
- Determined correct ICD-10 and CPT codes for use in medical record.
- Followed clinicians throughout shift in high-volume, busy environments.
- standard exam work ups
- perform OCT/HVF imaging
Technician
Sheppard Air Force Base, Optometry
12.2002 - 12.2011
- Perform exam work ups for all pilots, as well as contact lens fitting
Paraoptometric Technician
Advanced Eye Care
01.1997 - 01.2002
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Assisted patients in finding correct medications, eyeglasses and contact lenses.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Assisted with lens and glasses creation and packaging.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Education
Vernon College
Wichita Falls, TXSkills
- Scribe and Work up technician, and surgical assistant
- Manual refractions as well as refracting on EPIC and RDX, IOP checks, fundus photography, pre op and post op
- Care for cataract, glaucoma, Retina and refractive surgery (20 years)
- Customer Service Skills
- EMR
- Scheduling
- Outlook
- Experience Administering Injection
- ICD-10
- CPT Coding
- Medical Scheduling
- Medical Terminology
- Insurance Verification
- Medical Coding
- Medical Records
- Anatomy Knowledge
- Patient Care
- Triage
- Judgment and Decision Making
- Strong Organizational Skills
- Microsoft Office Suite
- Staff Orientation and Training
- Workflow Management
- Policy Implementation
- Employee performance
- Electronic Health Records
- New Hire Training
- Staff Development
- Supplies Ordering
- Regulatory Compliance
- Referral management
- Continuous Improvement
- Workflow efficiency
- HIPAA and OSHA regulations
- Hiring medical personnel
- Decision-Making
- Training and mentoring
- Staff Supervision
- Critical Thinking
- Patient Relations
- Patient Education
- Employee Work Scheduling
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Virtual Refractionist
Oregon Vision Center/Topcon
10.2022 - 08.2024
Practice Manager
Retina of North Texas
03.2021 - 09.2024
Scribe/Medical Assistant
Retina Consultants of Austin
04.2019 - 02.2021
Ophthalmic Technician
OculoPlastics Associates of Texas
02.2017 - 01.2019
Scribe/Technician
Dallas Eye Care, Scribe
08.2015 - 01.2017
Scribe/Technician
DeHaven Eye Clinic
04.2014 - 08.2015
Scribe/Technician
Glaucoma Associates of Texas
06.2011 - 05.2014
Technician
Sheppard Air Force Base, Optometry
12.2002 - 12.2011
Paraoptometric Technician
Advanced Eye Care
01.1997 - 01.2002
Vernon College
Similar Profiles
Tiffany AllenTiffany Allen
Surgery Scheduling Coordinator at North Texas Retina ConsultantsSurgery Scheduling Coordinator at North Texas Retina Consultants
Connor JacobsonConnor Jacobson
Retinal Photographer at North Texas Retina ConsultantsRetinal Photographer at North Texas Retina Consultants
CORTNEY PAWELECKCORTNEY PAWELECK
Lead Patient Access Specialist at Retina Consultants of TexasLead Patient Access Specialist at Retina Consultants of Texas
Kevin DillKevin Dill
Guest Services Supervisor at The Salvation ArmyGuest Services Supervisor at The Salvation Army
Emma ArmstrongEmma Armstrong
Event Staff Member at The Abbey EstateEvent Staff Member at The Abbey Estate