LaToya Becks
Forney,TX
Summary
I'm an enthusiastic, self-motivated, reliable, responsible and hard-working young woman. A very mature team worker and adaptable to all challenging situations. Able to work well both in a team environment as well as using own initiative. Able to work well under pressure and adhere to strict deadlines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Correction Officer
Hutchins State Jail
04.2023 - Current
- Ensures that inmates remain in custody;
- Transports and escorts inmates within secured areas according to policies and procedures.
- Searches for contraband and provides security
- Provides immediate medical attention to inmates emergency.
- Assesses psychiatrist emergencies and provides crisis intervention to emotional distress and mental ill inmates.
- Ensure inmates stay up to date on all medical, dental and mental health services.
Certified Medical Assistant
Expedian Urgent Care
06.2022 - 06.2023
- Perform basic patient care duties, including taking vital signs, measuring height, and weight, and recording patient information.
- Prepare examination rooms and ensure they are clean in stock with necessary supplies before rooming patients.
- Administer medication as directed by healthcare providers, including oral, topical and injections.
- Collect and prepare lab specimens
- Assist physician with procedures, preparing patient for evaluation and treatment
- Making and verifying patient appointments, also doing follow up calls from previous patient's visits.
Certified Medical Assistant
Texas Health Breeze Urgent Care
05.2021 - 01.2023
- Maintain accurate and up-to-date. Patient records using electronic medical record system.
- Perform basic, patient care duties, including taking vital signs, measuring height and weight, and recording patient information.
- Provide exceptional customer service to patient by addressing their concerns and assuring their comfort during visit
- Assist healthcare professional with examination, procedures, and treatments.
- Collaborate with other healthcare team members to ensure efficient workflow and providing great patient care
- Educate patient and answer any questions that patient may have.
Certified Medical Assistant
Care Now
11.2020 - 06.2021
- Rooming patient by collecting and maintaining accurate and up-to-date Patient records and health history
- Collect vital signs
- Assist physician with procedure
- Clean exam rooms
- Help with discharge of patient
- Order and Maintain medical supplies
- Removing stitches
- Patient education and communication
- Collecting and preparing lab specimens
Certified Medical Assistant
Foremost Family Health Centers
02.2020 - 11.2020
- Escorted patients back to exam room, collect Vital signs: blood pressure, temperature, respiration, and pulse.
- Collect patient in-take information, Verify insurance information and maintain accurate up-to-date patient records
- Administered medication orders by provider
- Perform x ray orders, fax referrals, call in prescriptions to pharmacy.
- Cleaned and restocked exam rooms between patient visits and keeping up on supply order.
- Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections-including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant)
- Collect lab specimens
Certified Medical Assistant
Urgent Care For Kids
11.2019 - 02.2020
- Escorted patients back to exam room, Vital signs: blood pressure, temperature, respiration, and pulse
- Patient in-take information, Verify insurance information, Administered medication
- X-ray and help Faxed referrals, Called in prescriptions
- Cleaned and restocked exam rooms between patient visits, Restocked and kept a correct account of all medication.
- Assist provider with exams
Certified Medical Assistant
Texas Health Family Healthcare(Externship)
11.2018 - 01.2019
- Escorted patients back to exam room, Vital signs: blood pressure, temperature, respiration, and pulse,
- Assisted Physician: PAP smears, mole, and wart removals,
- Transported patients to ER next door when patient was being admitted.
- Processed all specimen collections, Glucose checks, Administered injections, Submitted orders for specimen collections, Faxed referrals, Called in prescriptions.
- Cleaned and restocked exam rooms between patient visits, Restocked and kept a correct account of all meds
- I see healthcare professionals with examination procedure treatments
- Educate and explain treatment process to patient and answer any questions by patient.
Collection Advisor Back End
Bridge-crest Financial
03.2016 - 03.2018
- Perform collection calls, inbound and outbound.
- Negotiate patient plans that's available
- Collect past due balance on vehicle loan
- Handle questions or complaints
- Negotiate with clients
- Oversee all collection and repossessions
- Developing payment plans by complying with state and federal laws
Collections Representative
GM Financial
05.2015 - 04.2016
- Collect past due balance on customer's car loan
- Provide world class customer service by aiding customers with payment arrangements
- Keep track of outstanding depths
- Performing collection, calls, outbound, and receiving inbound calls
- Negotiate payment plans
- Developing debit collection, strategies and plans
Customer Service Representative
Tele-tech (Blue Cross Blue Shield)
11.2013 - 04.2015
- Handling complaints by listening to and resolving customers complaints.
- Helping customers resolve service issues.
- Providing information about products and services
- Collecting analyzing customers feedback
- Communicating with clients and customers
- Maintaining solid customer relationships
- Receiving at least 30-80 calls daily.
Education
Certified Medical Assistant -
Concorde College
Arlington Tx01.2018
Gerneral Studies -
Waxahachie High School
Waxahachie, TX05.2007
Skills
- Verbal Communication
- Security Procedures
- Emergency Response
- Inmate Supervision
- Relationship building and management
- Mental health awareness
- Safety and security enforcement
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Phlebotomy
- Reliable team player
- Electronic Health Records
- CPR
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Insurance Verification
- Sterilization techniques
- Medical supply inventory
- Medical office administration
- Adaptable
- Payment Collection
- Medical billing and coding
- Professional Bedside Manner
- Medical Terminology
Certifications Education
Concorde Career College, Grand Prairie, TX, 05/2018 - 01/2019, Accredited Medical Assistant Program, NRCMA Certification #169891, CPR BLS 2024
Certification
Certified Medical Assistant
• NRCMA Certification #169891
Timeline
Correction Officer
Hutchins State Jail
04.2023 - Current
Certified Medical Assistant
Expedian Urgent Care
06.2022 - 06.2023
Certified Medical Assistant
Texas Health Breeze Urgent Care
05.2021 - 01.2023
Certified Medical Assistant
Care Now
11.2020 - 06.2021
Certified Medical Assistant
Foremost Family Health Centers
02.2020 - 11.2020
Certified Medical Assistant
Urgent Care For Kids
11.2019 - 02.2020
Certified Medical Assistant
Texas Health Family Healthcare(Externship)
11.2018 - 01.2019
Collection Advisor Back End
Bridge-crest Financial
03.2016 - 03.2018
Collections Representative
GM Financial
05.2015 - 04.2016
Customer Service Representative
Tele-tech (Blue Cross Blue Shield)
11.2013 - 04.2015
Certified Medical Assistant -
Concorde College
Gerneral Studies -
Waxahachie High School