Latoya Spicer-Williams
Miami,Florida
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Administrative Aide
Miami-Dade County Clerk of Court and Comptroller - Finance Division
07.2023 - Current
- Maintained shared calendar for Finance Director to streamline attendance and scheduling of meetings and reports.
- Coordinated special events for the finance division
- Scheduling meetings
- Preparing memos, letters, and emails.
- Answering phone calls
- Ordering and maintaining office supplies
- Preparing daily check log
- Preparing Daily Deposit
- File maintenance of Contracts, statutory, and Mandatory reports submitted
- Filing Accounts Payable Check Control Sheets
- Entering returned checks on the check log spreadsheet.
- Entering Journal Entries
- Processing and Reconciling Daily Finance Collection Reports & Spreadsheet
- Processing the Journal Entries in the SBT Attachment Spreadsheet
- Preparing the end-of-fiscal-year forms and INFORMS YE Security Spreadsheets
- Assisting with the Annual PCI Online Training
- Assisting with the Annual Cashiering Procedures and Internal Controls Training; Scheduling and creating completion certificates for all COCC Departments.
- Preparing Electronic Procurement Requests (ePSR)
- Creating Check Vouchers
- Acted as travel delegate and liaison, efficiently coordinating travel arrangements and communications.
- Ensured clarity in internal communication by maintaining an accurate organizational chart.
Court Records Supervisor II
Miami-Dade Clerk of Courts- Traffic Court Services
04.2022 - 07.2023
- Supervising 13 subordinate staff members, including one assistant supervisor. The unit processes 32 Spirit queues, including attorney pleadings, traffic school election and completion, motions, sealed and expunged, general correspondence, and pleadings filed through the E-Portal system.
- Assign tasks accordingly to meet workplace demands and keep the unit operational
- Train employees to perform functions related to job classification
- Conduct counseling to employees as needed
- Maintain daily attendance records and prepare and update payroll
- Maintain employee files, gather information for monthly and yearly evaluations.
- Update Attorneys addresses and assign new Attorney codes
- Facilitated the cancellation of court dates by coordinating with relevant personnel and updating schedules., Processed the clearance of suspensions by reviewing case details and updating records accordingly., and bench warrants
- Generated and printed daily reports from Spirit and On Demand systems to provide updated information to the team. from Spirit and On Demand
- Handled incoming emails and phone calls to address inquiries and provide timely assistance.
- Updated and revised procedural manual to reflect current practices, ensuring compliance with regulations.
- Perform functions of a Court Records Specialist 1 & 2 during the unavailability of staff and when work volume is high
Court Records Specialist 2
Miami Dade Clerk of Courts - Misdemeanor Office Operations Front Counter
01.2014 - 04.2022
- Assisted the general public, attorneys, and agencies through phone, email, mail, and in person to ensure access to court records and services.
- Docketed pleadings, conducted extensive research on microfilm and microfiche, and requested purged court files from the record center, enhancing availability of essential legal documents.
- Processed Driver License Suspension Error Reports and updated box and aisle numbers in Record Center management system to maintain organized and accessible records.
- Processed cash, checks, and credit card payments using the iNovah cashiering system at the point of sale.
Court Records Supervisor 2
Miami Dade Clerk of Courts- Calendar Unit
12.2011 - 01.2014
- Supervised the setting of misdemeanor and traffic cases, ensuring timely and accurate scheduling of jail reports and trials.
- Distributed traffic reports, processed 23 queues, and identified setting problems through detailed report checks.
- Handled email communications with the State Attorney's Office to address inquiries related to cases from the SAO of both traffic and misdemeanor cases, reviewing emails from e-notify.
- Prepared monthly statistical reports and conducted employee performance evaluations to assess team effectiveness.
Court Records Supervisor 1
Miami-Dade Clerk of Courts- Misdemeanor Office Operations Front Counter Unit
06.2008 - 12.2011
- Supervised unit responsibilities, providing service to the public, attorneys, and agencies via email, mail, and in person, ensuring effective communication and support.
- Conducted records searches and certified court documents, facilitating accurate and timely access to legal information.
- Maintained file room, prepared boxes for yearly purge to record center, pulled cases for court, and docketed and scanned misdemeanor pleadings, ensuring organized records management.
- Process, verify, and balance cash, checks, and credit payments through the iNovah cashiering system. Perform the end-of-day deposit balance.
- Documented employee performance notes for review and evaluation. and performance evaluations.
Court Records Specialist 2 Assistant Supervisor
Miami-Dade Clerk of Courts- Misdemeanor Office Operations Unit
09.2007 - 06.2008
- Managed misdemeanor case records for Miami-Dade Clerk of Courts operations unit.
- Reviewed court filings for completeness, accuracy, and proper case indexing.
- Assisted with attendance, PAR, docketing, sequencing, and filing of misdemeanor court pleadings to ensure accurate processing.
- Filed, retrieved, and updated records within clerk of courts systems.
- Recorded detailed notes during monthly meetings to capture key discussions, supported the records management purge project, and provided service to the public, attorneys, and agencies via email, phone, and in person.
Court Records Specialist 2 Assistant Supervisor
Miami-Dade Clerk of Courts- Traffic Data Entry
09.2006 - 09.2007
- Processed misdemeanor case records for Miami-Dade Clerk of Courts operations unit.
- Reviewed filings for accuracy, completeness, and proper court document routing.
- Updated case information in clerk records systems and office databases.
- Entered traffic citations into the CJIS system, verifying officer ID numbers and statutes for accuracy.
- Processed multiple queues within unit, managing daily attendance log, pay, and monthly statistics reports.
Court Records Specialist 1
Miami-Dade Clerk of Courts- Misdemeanor Front Counter Unit
01.2005 - 09.2006
- Processed record requests from multiple departments, ensuring timely access to necessary documents.
- Conducted thorough searches through microfilm and microfiche to retrieve vital historical records.
- Served the public, attorneys, and agencies by addressing inquiries and providing accurate information.
- Processing cash, credit card, and check payments through the cash management system
Clerk 2
Miami-Dade Clerk of Courts- Misdemeanor Office Operations Unit
10.2003 - 01.2005
- Organized and sequenced court pleadings and case files to ensure easy access and retrieval.
- Pulled case files for court and prepared reports for records management purge, maintaining accurate documentation.
- Assisted the public over the phone, addressing inquiries and resolving issues to enhance customer satisfaction.
Customer Service Rep.
Med Waste Medical Waste Company
Miami Lakes, FL
05.2001 - 07.2002
- Managed high volume of incoming calls, ensuring timely resolution of customer inquiries
- Answered customer calls for medical waste pickup and service requests.
- Coordinated medical waste pickup appointments while documenting and addressing customer complaints and concerns.
- Scheduled collection appointments with clinics, hospitals, and other Med Waste clients.
- Tracked waste manifests and service records for Med Waste Medical Waste Company.
Education
Diploma -
Miami Central Senior High School
06-1994
Miami Dade County Supervisory Certification Program
Skills
- Scheduling
- Organizational Skills
- Excel
- MS Word
- Microsoft Outlook
- Data entry
- Cash handling
- Customer service
Timeline
Administrative Aide
Miami-Dade County Clerk of Court and Comptroller - Finance Division
07.2023 - Current
Court Records Supervisor II
Miami-Dade Clerk of Courts- Traffic Court Services
04.2022 - 07.2023
Court Records Specialist 2
Miami Dade Clerk of Courts - Misdemeanor Office Operations Front Counter
01.2014 - 04.2022
Court Records Supervisor 2
Miami Dade Clerk of Courts- Calendar Unit
12.2011 - 01.2014
Court Records Supervisor 1
Miami-Dade Clerk of Courts- Misdemeanor Office Operations Front Counter Unit
06.2008 - 12.2011
Court Records Specialist 2 Assistant Supervisor
Miami-Dade Clerk of Courts- Misdemeanor Office Operations Unit
09.2007 - 06.2008
Court Records Specialist 2 Assistant Supervisor
Miami-Dade Clerk of Courts- Traffic Data Entry
09.2006 - 09.2007
Court Records Specialist 1
Miami-Dade Clerk of Courts- Misdemeanor Front Counter Unit
01.2005 - 09.2006
Clerk 2
Miami-Dade Clerk of Courts- Misdemeanor Office Operations Unit
10.2003 - 01.2005
Customer Service Rep.
Med Waste Medical Waste Company
05.2001 - 07.2002
Diploma -
Miami Central Senior High School
Miami Dade County Supervisory Certification Program