Robert Alcala
Mesquite,TX
Summary
Meticulous Administrative professional skilled in managing complex schedules and coordinating networking events to drive business development. Diplomatic communicator with expertise in active listening and conflict resolution. Proven history of applying business acumen to improve processes and increase productivity in office operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Aide
Harris County Toll Road Authority
Houston , Texas
2021.04 - 2023.08
- Maintained appointment and event calendars for executives and department heads.
- Oversaw company database and verified accurate updates and proper file management.
- Inventoried and ordered supplies to maintain consistent access to required items.
- Responded to inquiries via email, telephone and social media platforms.
Facilities Maintenance Supervisor
Parish Episcopal School
Dallas , Texas
2012.11 - 2016.10
- Performed routine inspections to maintain safety and functionality of facility's school systems.
- Organized staff of 12 by supervising daily operations, developing work schedules and assigning specific tasks.
- Adhered to Texas health and safety regulations in developing and implementing OSHA facility maintenance protocol.
- Monitored supply inventory and submitted orders while complying with maintenance budget restrictions.
- Performed repairs and scheduled maintenance of company equipment and systems.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Established and enforced clear safety policies to protect workers from injury.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Delegated work to staff, setting priorities and goals.
Director of Facilities Maintenance
Parsons House Assisted Living
La Porte , Texas
2008.07 - 2011.06
- Performed repairs and scheduled maintenance of company equipment and systems.
- Adhered to Texas health and safety regulations in developing and implementing safe facility maintenance protocol.
- Monitored supply inventory and submitted orders while complying with maintenance budget restrictions.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Recruited and trained new employees to meet job requirements.
- Created and managed budgets for travel, training and teambuilding activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assigned work and monitored performance of project personnel.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
Master of Science - Facilities Management
The University of Texas At San Antonio
San Antonio, TX2024-05
Certification - Lean Strategy
Six Sigma Society
USA2023-12
Bachelor of Science - Industrial Technology
The University of Texas of The Permian Basin
Odessa, TX2018-12
Skills
- Facility coordination
- Event Planning
- Meeting planning
- Digital Archiving
- Workflow Optimization
- Scheduling
Certification
- Six Sigma (white belt)
Affiliations
- Music
- Family Gatherings
- Movies
References
References available upon request.
Timeline
Administrative Aide
Harris County Toll Road Authority
2021.04 - 2023.08
Facilities Maintenance Supervisor
Parish Episcopal School
2012.11 - 2016.10
Director of Facilities Maintenance
Parsons House Assisted Living
2008.07 - 2011.06
Master of Science - Facilities Management
The University of Texas At San Antonio
Certification - Lean Strategy
Six Sigma Society
Bachelor of Science - Industrial Technology
The University of Texas of The Permian Basin
- Six Sigma (white belt)
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