LaToya Jones
Summary
Experienced and highly skilled Medical Assistant with a 22-year track record in delivering exceptional patient care in acute care settings. Collaborates seamlessly with registered nurses, physicians, and administrative teams to enhance clinical operations and drive efficiency. Leverages a comprehensive understanding of medical procedures and protocols to ensure optimal patient outcomes. Maintains a compassionate and empathetic approach while consistently upholding the highest standards of professionalism and integrity.
Overview
13
13
years of professional experience
Work History
Medical Assistant
UI Health
06.2012 - Current
- Update patient records to include all new information and treatment plans
- Collected patient insurance information and authorized services, providing information about co-pays and general costs to new patients
- Provided clinical support to physicians and nursing teams, managed patient intake, obtained medical records, and communicated with empathy and compassion
- Maintained exam rooms in accordance with OSHA standards for health and safety, sanitized exam instruments, and ensured compliance with Covid-19 safety protocols
- Collected lab samples of blood and urine as ordered and submitted labeled samples for testing
- Run controls and perform point of care testing for accu check, pregnancy and urinalysis testing
- Place order for the clinic daily needs from material management.
- Assisted with minor surgical procedures such as getting trays ready for injection clinic
- Managed and ordered supplies for the clinic to ensure consistent availability of necessary materials.
Education
Certification - Medical Assistant
Everest College, Downtown Chicago
08.2005
Skills
- EMR software (Epic and Cerner)
- Occupational drug and hair testing
- Microsoft Office (Word, PowerPoint and Excel)
- Customer Service
- Exam room setup
- Wound care
- HIPAA compliance
- Patient scheduling
- Customer service
- Vital signs monitoring
- Phlebotomy
- Data entry
- CPR
Timeline
Medical Assistant
UI Health
06.2012 - Current
Certification - Medical Assistant
Everest College, Downtown Chicago
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