LATOYIA STRICKLAND
Orange Park,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Service Delivery Driver
Kroger Delivery
08.2021 - 08.2023
- Responsible for visibly demonstrating with each delivery, company core values of (respect, honesty and integrity)
- Maintained high degree of professionalism, accurate record of customer deliveries and kept them informed of any issues/changes to their delivery.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
Certified Nursing Assistant
Granny Nannies Licensing Group
05.2018 - 12.2019
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Most importantly, afforded each patient dignity, respect, and care they deserved.
Customer Service Associate
Wawa
06.2017 - 03.2018
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Certified Nursing Assistant
Pediatric Services Of America
06.2016 - 10.2017
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Made observations of patient’s behavior, including complaints or physical symptoms to report to nurse.
Education
Certified Nursing Assistant - Nursing
CNA Superior Training
Orange Park, FL05.2015
Skills
- DOT Compliance
- Passenger transportation
- Commercial driving
- Vehicle Inspection
- Time Management
- Safe Driving Practices
- Appointment Scheduling
- Customer Service
- Patience and understanding
- Attention to Detail
- Self Motivation
Activities
I actively participate in an organization that is extremely passionate about people. The opportunity to focus on the needs of others by means of an encouraging word, assistance and or a shoulder to lean on brings me an inner fulfillment that is irreplaceable.
Timeline
Customer Service Delivery Driver
Kroger Delivery
08.2021 - 08.2023
Certified Nursing Assistant
Granny Nannies Licensing Group
05.2018 - 12.2019
Customer Service Associate
Wawa
06.2017 - 03.2018
Certified Nursing Assistant
Pediatric Services Of America
06.2016 - 10.2017
Certified Nursing Assistant - Nursing
CNA Superior Training
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