LaTra Jackson
Houston
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
26
26
years of professional experience
1
1
Certification
Work History
MEDICAL ASSISTANT III
UT HEALTH SCIENCE CENTER
12.2016 - Current
- Room patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history, and other information as required by clinic
- Perform appropriate hearing and vision testing
- EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures
- Schedule patients for follow up appointments or referrals and perform routine clerical duties for teams and staff to include photocopying, scanning, and faxing
- Sanitized, restocked, and organized exam rooms and medical equipment.
MEDICAL ASSISTANT II/FRONT OFFICE COORDINATOR
SJMC PHYSICIAN SERVICES
12.2014 - 05.2016
- Maintaining and documenting patient charts with current information on patient condition, care provided, and follow up prescribed by provider
- Answer phones, intake appointments, obtain insurance authorizations, collect patient co-pays and deductibles, submit charges with accurate Billing & Coding and other duties as assigned by physician and/or practice administrator
- Being a referral coordinator assists with patient flow, scheduling, collection of demographics, check-out, and assisting with arranging for any lab or other diagnostic /clinical tests or treatments prescribed by the physician during the patient examination
- Admission and collection of data on patients, scheduling of appointments, verification of insurance and authorization process
MEDICAL ASSISTANT II
OUTREACH DIAGNOSTIC CLINIC
08.2010 - 06.2014
- Assist physician with patient, vital sign signs and clinical assessments
- Answered multi-phone lines, prescription call- in, patient callbacks
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
RESEARCH TECHNICIAN/MEDICAL ASSISTANT
NOVUM PHARMACEUTICAL RESEARCH SERVICES
12.2007 - 08.2010
- Perform drug, alcohol, and pregnancy test using test kits
- Perform rapid succession EKG’s
- Obtain vital signs, including blood pressure, pulse, respiration, temperature, and blood draw for standard test sent to the lab
- Observe collection of specimens for the drug and alcohol testing
- Document and QC documentation of all assignments
- Cross- train for other departments as needed
- Maintained a safe and organized laboratory environment, ensuring compliance with safety regulations and best practices.
DIRECT CARE STAFF
LIGHTHOUSE OF HOUSTON
09.2005 - 10.2006
- Supervised and assisted mentally challenge deaf/blind clients
- Transported clients to and from daily activities and personal adjustment training
- Light housekeeping duties and that also included personal hygiene and grooming
- Communicated through limited use of sign language
- Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
BACK OFFICE MEDICAL ASSISTANT
TOTS, TEENS, AND PEDIATRICS
05.2002 - 01.2003
- Perform newborn baby screenings, check- ups for pediatric aged children
- Explained patient education regarding exams, preparation treatments, and follow up care
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Facilitated prompt prescription refills for patients by communicating with pharmacies on behalf of physicians.
MEDICAL ASSISTANT
SUMMIT MEDICAL GROUP
06.1999 - 08.2001
- Assisted Family Practice physician at high-traffic walk-in clinic that provide medical care to improve the quality care of life
- Administered injections and immunization, performed THSTEP-EPSDT screenings
- Obtaining blood and urine samples to perform in in- office laboratory tests
- Maintaining medical supplies inventory and performing preventive maintenance to keep medical equipment operating
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
No Degree - Medical Assisting
Sanford Brown College (Ultrasound Diagnostic)
Houston, TX01-1999
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Phlebotomy techniques
- Professionalism and ethics
Certification
- RMA - Registered Medical Assistant
- BASIC LIFE SUPPORT -American Heart Association 02/2024-02/2026
Timeline
MEDICAL ASSISTANT III
UT HEALTH SCIENCE CENTER
12.2016 - Current
MEDICAL ASSISTANT II/FRONT OFFICE COORDINATOR
SJMC PHYSICIAN SERVICES
12.2014 - 05.2016
MEDICAL ASSISTANT II
OUTREACH DIAGNOSTIC CLINIC
08.2010 - 06.2014
RESEARCH TECHNICIAN/MEDICAL ASSISTANT
NOVUM PHARMACEUTICAL RESEARCH SERVICES
12.2007 - 08.2010
DIRECT CARE STAFF
LIGHTHOUSE OF HOUSTON
09.2005 - 10.2006
BACK OFFICE MEDICAL ASSISTANT
TOTS, TEENS, AND PEDIATRICS
05.2002 - 01.2003
MEDICAL ASSISTANT
SUMMIT MEDICAL GROUP
06.1999 - 08.2001
No Degree - Medical Assisting
Sanford Brown College (Ultrasound Diagnostic)
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