Summary
Overview
Work History
Education
Skills
Timeline
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La'Trecee Cridell

Chicago,IL

Summary

Accomplished Remittance Processor and Data Entry CPhT with a proven track record at JP Morgan Chase and CVS Caremark, enhancing transaction accuracy by 30%. Expert in payment processing and customer relations, I excel in streamlining operations and fostering cross-functional teamwork. My approach transforms challenges into strategic opportunities, driving efficiency and satisfaction.

Overview

5
5
years of professional experience

Work History

Remittance Processor

JP Morgan Chase
07.2023 - Current
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Supported daily administrative operations through data collection, expense management, procurement processing and document handling.
  • Prevented and minimized processing errors by analyzing trends and implementing feedback from managers.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Partnered with managers to implement operational enhancements for paperwork processing.
  • Coordinated admission applications and credential processing.

Data Entry CPhT

CVS Caremark
12.2019 - 11.2022
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Counted, measured and compounded medications following standard procedures.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Collected co-payments or full payments from customers.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Coordinated verification and filling of more than 240 daily prescriptions in high-volume retail pharmacy environment.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Resolved third-party billing, computer system and customer service issues.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Sorted documents and maintained organized filing process.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted, and checked input data against original documents.
  • Completed data entry tasks with accuracy and efficiency.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Created and maintained data entry logs to track data entry activities.
  • Followed established procedures to enter and process data correctly.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Maintained files, records, and chronologies of entry activities.
  • Followed data entry protocols, rules and regulations.
  • Utilized techniques for increasing data entry speed.
  • Used computer software to store and retrieve data.
  • Checked for accuracy by verifying data and records.

Education

CPhT - Pharmacy

Coyne College
Chicago, IL
06.2014

Skills

  • Payment Processing
  • Transaction Processing
  • Document Verification
  • Customer Relations
  • Policy Implementation
  • Staff Development
  • Customer Relationship Management (CRM)
  • Time Management
  • Cross-Functional Teamwork

Timeline

Remittance Processor

JP Morgan Chase
07.2023 - Current

Data Entry CPhT

CVS Caremark
12.2019 - 11.2022

CPhT - Pharmacy

Coyne College
La'Trecee Cridell