Conduct investigations on reported issues that are not in compliance with company guidelines and regulataions
Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
Provide policy interpretation for retail leaders
Implement employee disciplines and terminations
Support leaders with conflict resolutions and mediations
Conduct trainings on employee competencies.
Associate Employee Relations Specialist
Northwell Health
07.2020 - 08.2022
Conduct intake process of reported employee and compliance related matters from management for conflict resolution purposes
Provide policy interpretation to management on organizational HR policies & standard procedures within a unionized environment
Assist on investigations and implement employee disciplines and terminations via PeopleSoft HRIS
Track and process employee grievances/arbitrations/accommodations in conjunction with department managers
Run departmental weekly/bi-weekly reports to obtain metrics regarding open, pending, and closed employee relations matters
Assign/Consult legal counsel for guidance and review on complex employee relations matters.
Psychology Graduate Assistant
Adelphi University- Derner School of Psychology
09.2019 - 09.2020
Handle administrative tasks including, preparation of PowerPoint presentations, data entry, web site development, collation of marketing materials and presentations
Assist with faculty research projects; engage in literature searches
Contribute to development of new material for department courses.
Certifications Coordinator
NICE BUS
12.2014 - 07.2020
Manage Certification department by ensuring all data is up to FTA regulations
Manage 100+ Client cases on monthly basis to assesses individual applicant's functional and mental abilities to utilize NICE, para transit
Conduct face to face interviews to determine applicant eligibility.
Reservationist
N.I.C.E Bus
12.2013 - 12.2014
Responsible for receiving 125+ inbound phone calls and scheduling of ambulatory services
Provided relevant and vital information and answers regarding N.I.C.E Able Ride para-transit service
Responsible for forwarding necessary eligibility documentation to partnering para-transit services nationwide.
Education
MA in Psychology -
Adelphi University
Garden City, NY
01.2021
BA in Psychology -
C.U.N.Y-York College
05.2019
AA in Liberal Arts & Science -
Queensborough Community College
08.2018
Skills
Scientific Research experience
Leadership Skills
Experience working with the Mentally and Physically Disabled
Computer: Proficient in Microsoft Word, Excel and PowerPoint
Social Media: Strong knowledge in social media platforms, Facebook, Instagram, Twitter
Conflict resolution
Training and development
Performance management
Certification
C.I.T.I Training, 02/01/20, 03/01/23
GCP - Social and Behavioral Research Best Practices for Clinical Research
Mandated Reporter Training, 12/01/20, Present
Certificate in-Identifying & Reporting Child Abuse and Maltreatment
Certificate Human Resource Management, 05/01/21, Present
Snr. Business Project Manager/Program Manager at Capri Holdings Limited (Versace, Jimmy Choo & Michael Kors)Snr. Business Project Manager/Program Manager at Capri Holdings Limited (Versace, Jimmy Choo & Michael Kors)