Latreese Brown
Summary
Dynamic Warehouse Lead at Macmillan Publishing Solutions with proven expertise in operational efficiency and staff management. Enhanced workflow through process improvements, achieving significant reductions in downtime. Skilled in equipment operation and committed to exceptional customer service, fostering a collaborative team environment while ensuring safety and quality standards.
Experienced with warehouse operations, including inventory management and workflow optimization. Utilizes strong leadership and problem-solving skills to improve efficiency. Track record of fostering team collaboration and adapting to changing needs.
Overview
14
14
years of professional experience
Work History
Supervisor
UNFI
Mechanicsville, VA
12.2025 - Current
- Supervise daily operations to ensure efficient workflow and adherence to safety standards.
- Trained and mentored staff on operational procedures and best practices.
- Implement process improvements that enhanced productivity and reduced waste.
- Coordinate inventory management to optimize stock levels and minimize shortages.
- Conduct performance evaluations to assess team contributions and identify development needs.
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increase team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhance communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Implement safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conduct thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Warehouse Lead
Macmillan Publishing Solution
Gordonsville, VA
04.2021 - 12.2025
- Oversaw daily warehouse operations to ensure efficient workflow and adherence to safety standards.
- Trained and mentored new team members on equipment handling and safety protocols.
- Coordinated inventory management processes, ensuring accurate stock levels and timely order fulfillment.
- Implemented process improvements that increased operational efficiency and reduced downtime.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Used hand-held scanners and physical logs to accurately track item movements.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
Assistant General Manager
Papa John's
Richmond, VA
03.2020 - 04.2021
- Mentored staff on best practices for inventory management and customer service excellence.
- Analyzed operational workflows to identify areas for improvement and cost reduction strategies.
- Oversaw daily operations ensuring compliance with company policies and regulatory requirements.
- Coordinated scheduling and resource allocation to optimize workforce effectiveness in high-demand periods.
- Enhanced customer satisfaction with timely resolutions of issues and effective communication strategies.
- Planned and prepared work schedules for approximately 20 employees to assign employees to specific duties.
- Implemented quality control measures that ensured consistently high product standards and customer satisfaction levels.
- Coordinated with General Manager in different operational issues and promotional activities.
Kitchen Manager/Manager
Legends Grille
Richmond, VA
08.2019 - 03.2020
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained and mentored kitchen staff, fostering a collaborative and efficient work environment.
- Implemented menu changes based on seasonal ingredients, enhancing customer satisfaction and engagement.
- Monitored food preparation processes to maintain consistent quality and presentation standards.
Kitchen Manager
Metro Diner
Fredericksburg, VA
01.2017 - 07.2019
- Oversaw kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory control processes, optimizing stock levels to reduce waste.
- Developed training programs for staff, enhancing team performance and efficiency.
- Implemented new menu items based on seasonal ingredients and customer feedback.
- Streamlined food preparation workflows, improving service speed and quality.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Sales Assistant/Customer Service Representative
Foodlion Grocery Store
Locust Grove, VA
04.2012 - 11.2016
- Collaborated with team members to streamline sales processes and improve efficiency.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Trained new staff on company policies and customer service best practices.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Implemented visual merchandising standards, contributing to an appealing store environment.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
High School Diploma -
Orange County High School
Orange, VASkills
- Supervisory experience
- Time management
- Customer service
- Order picking
- Shipping and receiving
- Quality control
- Attention to detail
- Equipment operation
- Warehouse operations
- Active listening
- Critical thinking
- Staff management
Timeline
Supervisor
UNFI
12.2025 - Current
Warehouse Lead
Macmillan Publishing Solution
04.2021 - 12.2025
Assistant General Manager
Papa John's
03.2020 - 04.2021
Kitchen Manager/Manager
Legends Grille
08.2019 - 03.2020
Kitchen Manager
Metro Diner
01.2017 - 07.2019
Sales Assistant/Customer Service Representative
Foodlion Grocery Store
04.2012 - 11.2016
High School Diploma -
Orange County High School