Latresse Dawson
Philadelphia,PA
Summary
Astute Business Owner successful in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalizing on new trends and technologies to boost business initiatives and reach sales objectives. Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
16
16
years of professional experience
Work History
Owner/Operator
T&T HomeCare
Philadelphia, PA
03.2015 - Current
- Managed day-to-day business operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Devised processes to boost long-term business success and increase profit levels.
- Trained and motivated employees to perform daily business functions.
Travel CNA
Vitas Innovative Hospice Care
Blue Ball, PA
08.2005 - 02.2015
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Obtained client medical history, medication information, symptoms and allergies.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Education
Nursing Assistance
Clinical Pathways Edut.
Philadelphia, PA04.2001
High School Diploma -
King Martin Luther High School
Philadelphia, PA06.2000
Skills
- Team Leadership
- Customer Service Management
- Cost Reduction
- Training Management
- Policy Development and Enforcement
- Quality Assurance
- Performance Assessment
- Recruitment and Hiring
- Staff Scheduling
- Budget Control
- Finance and Accounting Oversight
- Goal Setting
- Business Leadership
- Human Resources Oversight
- Supplier Monitoring
- Employee Motivation
- Payroll Administration and Timekeeping
- Inventory Tracking and Management
- Money Handling
- Purchasing Leadership
Timeline
Owner/Operator
T&T HomeCare
03.2015 - Current
Travel CNA
Vitas Innovative Hospice Care
08.2005 - 02.2015
Nursing Assistance
Clinical Pathways Edut.
High School Diploma -
King Martin Luther High School