Summary
Overview
Work History
Education
Skills
Timeline
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Latrica Davis

Warren,MI

Summary

Proven leader with a track record of enhancing operational efficiency at Amazon through teamwork and quality control. Skilled in issue resolution and work prioritization, adept at learning and applying new skills across diverse roles, including credit analysis and pharmacy services. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Personable Learning Assistant with solid background providing support and assistance to associates. Strong organizational skills and dedicated to helping associates succeed.

Overview

5
5
years of professional experience

Work History

Fulfillment Associate

Amazon
09.2023 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.

Med Tech Supervisor

Pomeroy Assisted Living
09.2022 - 02.2024
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
  • Participated in quality assurance initiatives, maintaining high standards of laboratory practices.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Pharmacy Customer Service Representative

CVS Specialty Pharmacy
03.2021 - 02.2022
  • Demonstrated adaptability through cross-training in various roles within the pharmacy setting to better serve customers as needed.
  • Assisted customers in navigating insurance claims, resulting in fewer denials and improved coverage understanding.
  • Supported team members in achieving company goals by consistently meeting individual performance targets.
  • Ensured regulatory compliance by diligently adhering to pharmacy policies, procedures, and applicable laws during daily operations.

Credit Analyst

Binson's Medical Supply
10.2019 - 08.2020
  • Assessed credit risk and analyzed financial statements.
  • Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
  • Enhanced customer relationships through effective communication of complex financial information, contributing to loyalty and retention.
  • Supported the sales team in negotiating favorable terms, balancing business growth and credit risks effectively.

Education

Associate of Applied Science - Nursing

Henry Ford College
Dearborn, MI
04.2026

Skills

  • Teamwork and Collaboration
  • Willing to Learn
  • Team Leadership
  • Issue Resolution
  • Work Prioritization
  • Quality Control
  • Collaborative learning
  • Adaptive Learning
  • Trainer coaching
  • Content Development
  • Performance Improvement

Timeline

Fulfillment Associate

Amazon
09.2023 - Current

Med Tech Supervisor

Pomeroy Assisted Living
09.2022 - 02.2024

Pharmacy Customer Service Representative

CVS Specialty Pharmacy
03.2021 - 02.2022

Credit Analyst

Binson's Medical Supply
10.2019 - 08.2020

Associate of Applied Science - Nursing

Henry Ford College
Latrica Davis