Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Data Entry Customer Service And Healthcare Claims
Anasfone
Ocala, US
06.2014 - 03.2025
I provided Healthcare clients with current Healthcare insurance information
I provided member id's
Schedule appointments, and filed Healthcare claims
Data Entry Clerk
Irwin Research
Ocala, FL
10.2010 - 05.2014
Entered data into company database with high accuracy and attention to detail.
Verified and corrected discrepancies in data entries to maintain integrity.
Managed electronic filing systems for easy access and organization of documents. Conducting Telephone Survey on various everyday products
Customer Service Representative
Time Magazine
Ocala, FL
04.2008 - 12.2010
Assisted customers with inquiries regarding subscriptions and content availability.
Resolved customer complaints through effective communication and problem-solving techniques.
Managed customer accounts using CRM software to ensure accurate information updates.
CNA
Park Place
Ocala, FL
07.2002 - 12.2006
Assisted residents with daily living activities and personal care.
Monitored vital signs and reported changes to nursing staff.
Maintained cleanliness and organization of resident rooms and common areas.
Education
Diploma -
Adult Communication Education Center
Ocala, FL
08.1999 - 12.2000
Skills
Data entry in Excel
Attention to detail
Customer service
Making change
Databases
10 key typing
Clerical experience
QuickBooks
Administrative experience
Teamwork
Refund processing
Basic math
Data entry
Organizational skills
Time management
Typing
Data collection
Retail sales transactions
Computer operation
Microsoft Excel
Cash register operations
Microsoft Word
Filing
Data quality management
English
Clean workspace maintenance
Computer skills
Office experience
Computer literacy
Order entry
Stock rotation
Analysis skills
Microsoft Outlook
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer