Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

LaTrice Irving

Kansas City,MO

Summary

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.


A highly motivated and engaging professional with strong leadership skills and a proven track record as a self-starter. Known for being a people person who thrives on collaboration and building positive relationships.


Experienced business owner with a strong background in customer service, conflict resolution, and event organization. Proven ability to successfully manage and grow a business while delivering exceptional service. Adept at fostering positive customer relationships and effectively resolving challenges.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Travel Advisor

InteleTravel
07.2021 - Current
  • Provide detailed-oriented travel advisory services with a specialization in luxury travel.
  • Resolved travel problems, processed complaints and issued refunds to maintain customer satisfaction.
  • Attended training sessions, familiarization trips and site inspections to maintain current industry knowledge and gain insight into tourism trends.
  • Researched cruises, airfare options and siteseeing options to best meet client expectations.
  • Maintained favorable working relationships with co-workers to foster and promote cooperative working environment.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

Founder/Owner/Operator

The Potter's House Childcare
08.2000 - Current
  • Established and managed a successful childcare business for over two decades.
  • Achieved accreditation from National Association for Family Childcare in 2015.
  • Initiated the "Sock It To Me" sock drive, and is a major contributor to "The Southeast All Class Picnic" contributing to community engagement and charity.
  • Managed day-to-day business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.

Education

Associate of Arts - Child Development

Metropolitan Community College - Kansas City
Kansas City, MO
05.2014

Skills

  • Cancellation Policies
  • Interpersonal Communications
  • Billing Procedures
  • Regulatory Compliance
  • Travel Itineraries
  • Site Inspection
  • Mentoring
  • Customer service
  • Conflict resolution
  • Attention to detail
  • Event organization
  • Luxury travel expertise

Certification

  • CTA - Certified Travel Associate
  • Ambassador in Training
  • Luxury Ambassador in Training
  • Jamaican Wedding Specialist

Timeline

Travel Advisor

InteleTravel
07.2021 - Current

Founder/Owner/Operator

The Potter's House Childcare
08.2000 - Current

Associate of Arts - Child Development

Metropolitan Community College - Kansas City

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LaTrice Irving