Summary
Overview
Work History
Education
Skills
Certification
Quote
Work Availability
Work Preference
Software
Languages
Websites
Timeline
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LATRICE MARSHALL

Professional
Santa Ana,CA

Summary

Motivated and detail-oriented individual. Eager to apply knowledge and experience in the workplace. Strong organizational, communication, and teamwork skills, with a passion for customer service. Quick learner with a positive attitude and a commitment to professional growth

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience
1
1
Certification
4
4
years of post-secondary education

Work History

Pet Grooming

Trices Pet Grooming
01.2014 - 02.2019
  • Performed grooming services, appointment management, bathing, brushing, haircuts, nail trimming, and ear cleaning, tailored to breed standards. Identified and reported any skin conditions, parasites, or health concerns to pet owners.
  • Built a loyal clientele of many recurring customers through personalized care and attention to detail.
  • Specialized in Senior pet care and Medicated baths.
  • Improved pet grooming quality by meticulously following breed-specific grooming techniques.
  • Continuously expanded knowledge of pet grooming techniques and industry trends through regular participation in workshops and seminars.

Personal Assistant

Jeff Niblack-Orange E-Waste
01.2014 - 02.2019
  • Scheduled pick up times for e-waste. Coordinated events, meetings, and conferences, handling logistics. Drafted and edited reports, and presentations with a focus on professionalism. Working with clients, vendors, and internal teams to facilitate communication and resolve issues. Completed invoice processing.
  • Coordinated travel arrangements, optimizing itineraries to enhance time efficiency and reduce costs.
  • Developed and maintained filing systems, improving document retrieval times and organization.
  • Mentored junior staff in administrative procedures, fostering skill development and operational efficiency.

House Keeper

Kim's Cleaning
04.2021 - 02.2024
  • Thorough cleaning of residential properties. Managed time effectively to complete tasks within scheduled timeframes. Communicated with clients, ensuring customer satisfaction. Organized and decluttered spaces. Followed safety protocols. Noted and reported safety and maintenance issues.
  • Recognized by employer/client for exceptional attention to detail and reliability, leading to client retention, word of mouth referrals and recognition from my supervisor.
  • Performed comprehensive cleaning tasks, ensuring high standards of cleanliness and hygiene in residential spaces.
  • Trained new staff on efficient cleaning techniques and company protocols for optimal performance.
  • Developed and implemented improved cleaning procedures, enhancing overall operational efficiency.
  • Conducted detailed inspections of cleaned areas to ensure compliance with quality standards.
  • Collaborated with clients to address specific cleaning needs and preferences, fostering strong relationships.
  • Led team in executing large-scale cleaning projects, coordinating efforts for maximum effectiveness.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.

Education

High School Diploma -

Anaheim High School
Anaheim Hills, CA.
09.1993 - 06.1997

Skills

  • Strong organizational skills
  • Effective time management
  • Strong attention to detail
  • Problem-solving skills
  • Strong verbal communication
  • Team leadership
  • Equipment Maintenance
  • Effective calendar coordination
  • Client relationship management
  • Effective team engagement
  • Effective team collaboration
  • Housekeeping
  • Client support
  • Health and safety compliance
  • Residential cleaning
  • Exceptional communicator
  • Waste disposal
  • Demonstrated physical strength
  • Customer-oriented
  • Excellent oral and written communication
  • Team development
  • Childcare support
  • Quality assurance
  • Ordering cleaning supplies
  • Budget control
  • Effective multitasking
  • Detail-oriented
  • Product knowledge
  • Customer-focused demeanor
  • Team support and collaboration

Certification

  • Certified CPR,

Quote

Fall seven times; stand up eight.
Japanese proverb

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Career advancementCompany CulturePersonal development programsHealthcare benefitsTeam Building / Company Retreats

Software

Comprehensive understanding and use of Microsoft Windows, Word, Exel, PowerPoint, etc

Languages

English
Full Professional

Timeline

House Keeper

Kim's Cleaning
04.2021 - 02.2024

Pet Grooming

Trices Pet Grooming
01.2014 - 02.2019

Personal Assistant

Jeff Niblack-Orange E-Waste
01.2014 - 02.2019

High School Diploma -

Anaheim High School
09.1993 - 06.1997

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