Hi, I’m
LaTrice Tramel
Administrative Assistant
Vallejo,California
Summary
Compassionate Mental Health Worker with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
5
years of professional experience
Work History
Palm View Retreat, Vallejo, CA
Mental Health Worker
2019.06 - Current (5 years & 3 months)
Job overview
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Provided clients with recommendations to community resources.
- Documented client progress in confidential files.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Provided case management services to monitor client access to resources and services.
- Implemented crisis intervention plans to support client safety.
- Built partnerships with community agencies and service providers to remove access gaps.
- Educated clients and families about mental health issues, treatments and resources.
- Encouraged patients to discuss experiences in group and individual settings.
Palm View Retreat, Vallejo, CA
Administrative Assistant
2021.04 - Current (3 years & 5 months)
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
World Pack Warehouse, North Las Vegas, NV
Customer Service Assistant
2018.01 - 2019.02 (1 year & 1 month)
Job overview
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Answered customer questions about product availability and shipment times.
- Communicated with suppliers to maintain updated information regarding status of current orders.
- Maintained clean and organized work environment to maintain customer safety.
Palm View Retreat, Vallejo, CA
Receptionist
2019.06 - 2021.04 (1 year & 10 months)
Job overview
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
Fairfield Adult School , Fairfield, CA
Five Keys Adult School , San Francisco, CA
High School Diploma
2022.12 - Current (1 year & 9 months)
Skills
Progress monitoring
undefinedTimeline
Five Keys Adult School
High School Diploma
2022.12 - Current (1 year & 9 months)
Administrative Assistant
Palm View Retreat
2021.04 - Current (3 years & 5 months)
Mental Health Worker
Palm View Retreat
2019.06 - Current (5 years & 3 months)
Receptionist
Palm View Retreat
2019.06 - 2021.04 (1 year & 10 months)
Customer Service Assistant
World Pack Warehouse
2018.01 - 2019.02 (1 year & 1 month)
Fairfield Adult School
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