Latricia Worthington
Chicago,IL
Summary
Detail-oriented Compensation and Benefits Professional experienced in benefits administration, compensation programs, and leave management for multi-site organizations. Expertise in HRIS data management, benefits reporting, and compliance with regulations. Focused on process improvement, data accuracy, and equitable pay practices to deliver effective compensation and benefits outcomes.
Overview
12
12
years of professional experience
Work History
People Benefits & Culture Specialist
JCFS Chicago
07.2025 - Current
- Completed two full open enrollment cycles within one calendar year, ensuring accurate benefits setup, timely employee communications, and effective issue resolution.
- Executed benefits enrollment processes for employees, ensuring timely completion and providing weekly data reports to track enrollment progress.
- Supported accurate employee job, pay, and benefits data for compensation processes, audits, and internal equity reviews across multi-site employee population.
- Redesigned benefits invoice reconciliation processes, reducing processing time by approximately 64% while improving accuracy and audit readiness.
- Performed interim HRIS analyst duties, troubleshooting system issues, fulfilling reporting needs, and maintaining data integrity.
People Benefits & Culture Coordinator
JCFS Chicago
08.2022 - 06.2025
- Coordinated employee benefits programs, facilitating enrollment and vendor coordination while resolving employee inquiries for health, dental, vision, retirement, and wellness plans.
- Managed FMLA and leave of absence programs for multi-site employee population, overseeing compliance with federal, state, and local regulations across all leave cases annually.
- Expanded Employee Resource Groups from 1 to 4, tripling participation infrastructure, established governance structures, communications processes, and leadership alignment.
- Utilized HR data reporting and metrics to identify trends and support process improvements, enhancing operational efficiency across HR functions.
- Developed, updated, and maintained 40+ standard operating procedures, improving consistency, compliance adherence, and team efficiency.
- Trained HR team members on HRIS usage, leave protocols, and standardized internal processes, fostering team knowledge and compliance.
Program Manager (Lead QIDP)
Ada S. McKinley Community Services
07.2017 - 05.2022
- Managed programs for 100+ clients annually, tracking performance metrics to improve service delivery outcomes.
- Monitored program effectiveness, recommending data-driven adjustments that supported equitable compensation practices.
- Developed and delivered training sessions on compliance, accountability, and operational practices for 15 staff members, enhancing team knowledge and performance.
Case Manager
Ada S. McKinley Community Services
11.2013 - 06.2017
- Managed active caseload of 35, analyzed case data to identify trends and enhance client outcomes.
- Ensured compliance with regulatory requirements and confidentiality standards, upheld integrity in documentation and reporting.
Education
Master of Arts - Leadership & Management
Concordia University
St. Paul, MNBachelor of Arts - Criminal & Social Justice
Lewis University
Romeoville, ILCertificate - Compensation & Benefits
AIHR
Certificate - Diversity, Equity & Inclusion in the Workplace
University of South Florida
Skills
- Compensation Surveys
- Benefits Administration
- Open Enrollment Management
- Leave Administration
- HRIS Data Management
- Pay Equity
- Job Analysis Support
- Benefits Invoice Reconciliation
- Process Improvement
- SOP Development
- Employee Engagement
- ERG Infrastructure
Timeline
People Benefits & Culture Specialist
JCFS Chicago
07.2025 - Current
People Benefits & Culture Coordinator
JCFS Chicago
08.2022 - 06.2025
Program Manager (Lead QIDP)
Ada S. McKinley Community Services
07.2017 - 05.2022
Case Manager
Ada S. McKinley Community Services
11.2013 - 06.2017
Master of Arts - Leadership & Management
Concordia University
Bachelor of Arts - Criminal & Social Justice
Lewis University
Certificate - Compensation & Benefits
AIHR
Certificate - Diversity, Equity & Inclusion in the Workplace
University of South Florida