Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
Work History
Assistant Manager Public Space
Ponte Vedra Beach Resorts
Ponte Vedra Beach, FL
10.2013 - Current
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Developed organizational structure to outline and direct rules, roles and responsibilities.
Mentored team members to enhance professional development and accountability in the workplace.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Created employee schedules to align coverage with forecasted demands.
Assisted in organizing and overseeing assignments to drive operational excellence.
Recognized staff for contributions to company success to foster engagement and increase productivity.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Proven ability to learn quickly and adapt to new situations.
Inventory Control Specialist
WIS Inventory Services
Jacksonville , FL
01.2011 - 01.2013
Completed physical inventory counts each month.
Completed daily cycle counts to maintain accuracy of records.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Audited and corrected discrepancies in inventory numbers.
Housekeeping Supervisor
Ponte Vedra Beach Resorts
Jacksonville , FL
08.2005 - 06.2011
Trained and mentored all new personnel to maximize quality of service and performance.
Adhered to safety protocols by enforcing proper equipment usage.
Increased employee performance through effective supervision and training.
Worked with front desk to respond promptly to all guest requests.
Communicated repair needs to maintenance staff.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Education
No Degree - Small Business Administration And Management
Edward Waters College
Jacksonville, FL
01.2023 - Current
Certification Hospitality Supervisor - Hospitality Administration And Management
American Hotel & Lodging
Washington D.C
05.2012
Skills
Employee performance evaluations
Recruiting and Interviewing
Staff Supervision
Budgeting
Employee scheduling
Consulting
Customer Service
Effective Time Management
Communication
Verbal and written communication
Staff Management
Public presentations
Accomplishments
Supervised team of 30 staff members.
Collaborated with team of 30 in the development of Public Space Team
Documented and resolved team issue which led to postive team
Additional Information
Employee of the Year
Sterling Award
Employee of the Quarter
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
No Degree - Small Business Administration And Management
Edward Waters College
01.2023 - Current
Assistant Manager Public Space
Ponte Vedra Beach Resorts
10.2013 - Current
Inventory Control Specialist
WIS Inventory Services
01.2011 - 01.2013
Housekeeping Supervisor
Ponte Vedra Beach Resorts
08.2005 - 06.2011
Certification Hospitality Supervisor - Hospitality Administration And Management
American Hotel & Lodging
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