LaTrishia Hammond
Washington,DC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Quality Assurance Specialist
Department of Defense
Arlington, VA
05.2019 - Current
- Compiled reports outlining findings from each inspection performed.
- Perform contract surveillance duties in support of the Consolidated Facilities Management contract (operations, maintenance and minor construction) efforts, including pre-bid quality assurance (QA) tasks, quality assurance inspections and performance of certain contract administration functions.
- Evaluate preservation and packaging procedures, processes, and equipment in supply and storage operations; verify that products offered to the Government comply with contractual requirements before they are accepted.
- Perform assigned on-site in-progress inspections of preventive maintenance routines and maintenance service contract work to observe work and methods employed to assure compliance with drawings, specifications and to ensure that safety practices are carried out.
- Maintained records on system performance, maintenance activities, and other relevant data.
- Performed regular checks on to ensure working conditions.
- Inspected, removed and replaced and tools to minimize workflow disruptions.
- Identified quality problems and recommended solutions.
- Assist the Contracting Officer's Representative (COR) on matters related to Government Furnished Equipment (GFE) and Material (GFM).
- Recommended improvements to production process to facilitate quality control.
Quality Control Inspector
Melwood Hortculture Tranining Ct
Upper Marlboro, MD
08.2017 - 05.2019
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Reviewed customer complaints and identified potential sources of quality issues.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Inspected and repaired products to meet project expectations.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels.
Custodial Supervisor
Didlake
Manassas, VA
02.2007 - 08.2017
- Inspected restrooms regularly and ensured that they were stocked with necessary supplies.
- Trained new custodial staff in proper use of cleaning products, safety protocols, and other job-related tasks.
- Performed regular maintenance checks on all custodial equipment used by staff members.
- Resolved conflicts between custodian personnel in a professional manner.
- Reviewed monthly reports from each shift supervisor regarding their work assignments and progress.
- Investigated customer complaints pertaining to service issues relating to cleanliness or sanitation standards.
- Standardized purchase of all equipment, tools and supplies to control costs.
- Communicated with maintenance team on damages to repair.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
Education
High School Diploma -
Foundation School Of Montgomery County
Rockville, MD06-2006
Skills
- Non-compliance Assessments
- Materials Inspection
- Establishing and Enforcing Policy
- Quality improvements
- Customer Service
- Personnel Management
- Quality Assurance
- Audit Assistance
Timeline
Quality Assurance Specialist
Department of Defense
05.2019 - Current
Quality Control Inspector
Melwood Hortculture Tranining Ct
08.2017 - 05.2019
Custodial Supervisor
Didlake
02.2007 - 08.2017
High School Diploma -
Foundation School Of Montgomery County