Latristan Waters

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Cultivated strong patient relationships through effective communication, enhancing trust in clinic's commitment to quality care.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

• Managed patient scheduling and coordinated appointment follow-ups efficiently.
• Reviewed and processed prior authorization requests for medical services and medications.
• Monitored pending cases closely, proactively following up on outstanding documentation needed for successful approval outcomes.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls

• Clerical work
• Answering phones and speaking with other professionals or family members
• Updating and organizing patients charts
• Filing important paperwork
• Keeping a clean and organized work space
• Booking and organizing outings for residents fun day
• Activity organizer and planner for residents each day
• Maintained notes through each week to write articles one a month about our residents for our community paper
• Grocery shopped for residents one a month

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.