Lattana Luangsouphom
Jacksonville,FL
Summary
Management graduate student with international experience in operations, hospitality, property management, and market research. Proven ability to coordinate business operations, manage customer relationships, and support cross-functional teams in diverse environments. Strong communication skills and a practical approach to problem-solving enhance effectiveness in multicultural settings.
Overview
3
3
Languages
2
2
years of professional experience
Work History
Assistant Manager of Operations
Siphaxay Agriculture Sole Co., Ltd.
Vientiane, Laos
04.2025 - 07.2025
- Coordinated daily operations for animal-feed manufacturing business, overseeing inventory, customer orders, payments, and product quality to ensure seamless production of 80,000 metric tons annually.
- Processed customer orders and verified payments, monitoring stock availability to facilitate accurate, timely order fulfillment.
- Resolved order and product-quality issues by coordinating with customers and internal operations, maintaining efficient workflows.
Guest Manager
SuperHosters
Budapest, Hungary
11.2023 - 04.2025
- Coordinated daily operations for 13 short-term rental properties, ensuring high occupancy rates and guest satisfaction.
- Managed guest communication, check-ins/check-outs, and maintenance requests, resolving issues promptly across multiple properties.
- Collaborated with cleaning and maintenance providers to ensure property readiness and seamless turnover between stays.
Market Research & Tourism Intern
Opatrip
Remote
01.2024 - 04.2024
- Conducted market and destination research to support development of new tourism products and experiences.
- Used Excel to organize research data and supported digital advertising, competitor research, and tour development activities.
Front Office & Food & Beverage Intern
The Three Corners Lifestyle Hotel
Budapest, Hungary
05.2023 - 10.2023
- Supported daily front-office and food-and-beverage operations in an international 60-room hotel environment.
- Assisted international guests and collaborated across departments to resolve requests and support efficient service delivery.
Education
Master of Science - Management
University of North Florida
Jacksonville, FL05-2027
Bachelor of Science - Tourism And Catering
Budapest University of Economics And Business
Budapest06-2024
Skills
- Operations support and logistics
- Market research and analysis
- Stakeholder communication
- Microsoft Office suite
- Google Workspace proficiency
- Inventory management
- Team collaboration
- Customer service
- Effective communication
- Project management
Languages
Lao
Native/ Bilingual
English
Full Professional
Thai
Native/ Bilingual
Timeline
Assistant Manager of Operations
Siphaxay Agriculture Sole Co., Ltd.
04.2025 - 07.2025
Market Research & Tourism Intern
Opatrip
01.2024 - 04.2024
Guest Manager
SuperHosters
11.2023 - 04.2025
Front Office & Food & Beverage Intern
The Three Corners Lifestyle Hotel
05.2023 - 10.2023
Master of Science - Management
University of North Florida
Bachelor of Science - Tourism And Catering
Budapest University of Economics And Business