Lattiffah Scope
Cypress,TX
Summary
I am a dedicated administrative professional with successful experience in a fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Open to learn and grow from within.
Overview
8
8
years of professional experience
Work History
Remote Medical Surgery Scheduler
Memorial Hermann Cypress Hospital
01.2019 - 12.2023
- Checked patients in and out and collected payments.
- Conducted patient intake interviews, recording and documenting relevant information.
- Received and routed laboratory results to correct clinical staff members.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Prepared and processed patient referrals and transfer requests.
- Collaborated closely with administrative staff to ensure adequate staffing levels during high-volume surgery days or absences among team members.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Other admin. duties assigned.
Caregiver
Avanti Senior Living
03.2016 - 10.2018
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Other caregiving duties assigned.
Education
High school diploma -
Cypress Springs High School
Cypress, TX06.2015
Skills
- Customer service
- Schedule Coordination
- Patient Health Information Access
- Clerical Support
- Medical Billing
- Patient Relations
Timeline
Remote Medical Surgery Scheduler
Memorial Hermann Cypress Hospital
01.2019 - 12.2023
Caregiver
Avanti Senior Living
03.2016 - 10.2018
High school diploma -
Cypress Springs High School
Similar Profiles
Lisa VossLisa Voss
Staff Nurse/ Charge Nurse – Level II NICU at Memorial Hermann Cypress HospitalStaff Nurse/ Charge Nurse – Level II NICU at Memorial Hermann Cypress Hospital
Myca MooreMyca Moore
Central Staffing RN at Memorial Hermann Southeast HospitalCentral Staffing RN at Memorial Hermann Southeast Hospital
THELMA CHELEE WILSONTHELMA CHELEE WILSON
Radiologic Technologist PRN at Memorial HermannRadiologic Technologist PRN at Memorial Hermann