Latwaron Gaines
Leesburg,FL
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
South Campus
12.2018 - 03.2023
- Provide comprehensive patient care, including monitoring vital signs, assisting with hygiene needs such as nail care and showers, and utilizing hoyer lifts and sit-to-stand aids
- Ensure the safety and well-being of patients through attentive support and assistance with daily living activities.
Receptionist/Front Office Assistant
Mayfield Retirement Home
04.2002 - 09.2018
- Managed communication effectively by handling phone inquiries, recording messages, and maintaining organized documentation through filing systems
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Responded to inquiries from callers seeking information
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
No Degree - CNA Course
Southern Technical Institute
Tavares, FL04.2019
Skills
- CPR
- Hoyer Lift
- Vital Signs
- Patient Care
- Meal Preparation
- Alzheimer's Care
- Dementia Care
- Compassion and Empathy
- Telephone skills
- Data Entry
- Verbal and written communication
- Data inputting
- Scheduling appointments
Certification
Certified Nursing Assistant (CNA-2023)
Timeline
CNA - Certified Nursing Assistant
South Campus
12.2018 - 03.2023
Receptionist/Front Office Assistant
Mayfield Retirement Home
04.2002 - 09.2018
No Degree - CNA Course
Southern Technical Institute
Certified Nursing Assistant (CNA-2023)
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