Summary
Overview
Work History
Education
Timeline
Generic

Latwi Charles

Palm Coast,FL

Summary

Dedicated Recording Clerk with almost 3 years continuous service. Degree in Management and Supervision and would like to apply that knowledge in the field of managing a staff. Consecutively, 6 years Customer Service / Call Center Environment (inbound / outbound).Over 6 years business experience and general office duties. Licensed Realtor with a developed ability to communicate with the public. Semi-fluent in Spanish. Great written and verbal communication skills. Computer literate with typing skills 40-50 wpm.

Overview

15
15
years of professional experience

Work History

Recording Clerk

St. Johns County Clerk Of Circuit Court
06.2021 - Current

Answer phones, assist customers at front counter, Intake documents for recording, review documents for compliance, process passport applications, process marriage licenses and perform marriage ceremonies, audit recorded documents

Realtor

Realty Exchange LLC
03.2011 - Current

Assist buyer and sellers in real estate transactions.

Substitute Teacher

St. Johns County School District
09.2020 - 06.2021

Followed classroom plans left by class teacher, upheld classroom routines to support student environments and maintain consistent schedules, kept students on-task

Case Manager

Community Partnership For Children
12.2019 - 03.2020

As a child welfare professional my fundamental duty was to protect the vulnerable, promote strong and economically self-sufficient families and advance personal and family recovery and resiliency. Assist agency with their vision to provide safety, stability and quality of life for all children by working with the community to strengthen families

FulCircle CSR

Palm Coast Data
10.2013 - 04.2016

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Answered customer telephone calls promptly to avoid on-hold wait times

Call Center Representative

Daytona Auto Mall
03.2009 - 04.2011
Responsible for a number of administrative duties filing, and faxing. Data based customer service, inbound/outbound calls. Maintained the front desk and reception area in a neat and organized fashion.


Education

Bachelor of Science - Management And Supervision

Daytona State College
Daytona Beach, FL
06.2018

Associate of Arts - Business Administrations

Daytona State College
Daytona Beach, FL
06.2015

Timeline

Recording Clerk

St. Johns County Clerk Of Circuit Court
06.2021 - Current

Substitute Teacher

St. Johns County School District
09.2020 - 06.2021

Case Manager

Community Partnership For Children
12.2019 - 03.2020

FulCircle CSR

Palm Coast Data
10.2013 - 04.2016

Realtor

Realty Exchange LLC
03.2011 - Current

Call Center Representative

Daytona Auto Mall
03.2009 - 04.2011

Bachelor of Science - Management And Supervision

Daytona State College

Associate of Arts - Business Administrations

Daytona State College
Latwi Charles