Aloysius Cooper
Chicago,US
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Clerk
Clerk of the Circuit Court of Cook County
04.2023 - Current
- Trained incoming employees on Juvenile Justice and Child Protection Petitions and Appeals
- Have knowledge of systems Odyssey, eAppeal and eFileIL transmitting court records to the 1st District Appellate Court Chicago
- Handled sensitive information with discretion, maintaining confidentiality of court documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Improved appeal processing efficiency by maintaining accurate records and organizing case files.
- Contributed to positive working relationships with colleagues across departments through effective collaboration on shared tasks and objectives.
- Facilitated smooth case transitions between stages of the appeals process by keeping all parties informed about progress updates.
- Organized exhibits and supporting materials for court proceedings
- Assisted in training new staff members on department procedures, contributing to a cohesive work environment.
- Upheld the highest standards of professionalism and integrity when representing the appeals department in all interactions with public, judiciary and attorneys
- Developed and implemented processes for efficient tracking of court documents.
Recovery Specialist Trainee
A Safe Haven
09.2020 - 02.2023
- Managed a caseload of 15-25 individuals
- Helped clients on caseload develop personalized plans for achieving goals
- Conducted intakes/discharges, drug screens, dispensed medication, conducted phone screens
- Managed DCFS/IDOC clients in residential environment
- Trained new hires on company software
Student Mail Attendant
Quincy University
01.2018 - 05.2020
- Log in packages and distribute to students, faculty and staff
State's Attorney Office Intern
State's Attorney Office
01.2020 - 04.2020
- Assessed a variety of proceedings, including first appearance court, depositions, jury selection misdemeanor, juvenile, and felony trials
- Also read domestic violence and sexual assault cases to determine the potential
- Reviewed body and dash camera footage
Front Desk Attendant
Quincy University
01.2017 - 04.2020
- Assist students, staff, and faculty with various projects such as making copies, and giving directions to different departments
Residential Intern
Chaddock
08.2019 - 11.2019
- Provided a safe environment for clients, participated in and monitored client's activities and interactions
Peacemakers Co Intern Instructor
After School Matters
06.2018 - 08.2019
- Summer 2018 & 2019 - Instructed a 25 student cohort with the focus on conflict resolution, team building and community outreach
Education
Bachelor of Science (B.S.) - Forensic Psychology
Quincy University
Quincy, IL05.2020
Skills
- Empathy
- Time Management
- Customer Service
- Conflict Resolution
- Team Player
- Active Listening
- Decision-making
- Team leadership
- Staff training and development
- Relationship building
Certification
- First Aid Certification/CPR Certification
- Substance and Prevention Naloxone Certification
- Mandated Reporter
Timeline
Office Clerk
Clerk of the Circuit Court of Cook County
04.2023 - Current
Recovery Specialist Trainee
A Safe Haven
09.2020 - 02.2023
State's Attorney Office Intern
State's Attorney Office
01.2020 - 04.2020
Residential Intern
Chaddock
08.2019 - 11.2019
Peacemakers Co Intern Instructor
After School Matters
06.2018 - 08.2019
Student Mail Attendant
Quincy University
01.2018 - 05.2020
Front Desk Attendant
Quincy University
01.2017 - 04.2020
- First Aid Certification/CPR Certification
- Substance and Prevention Naloxone Certification
- Mandated Reporter
Bachelor of Science (B.S.) - Forensic Psychology
Quincy University
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