Laura Addezio
Summary
Accomplished Sales Manager offering over 20 years of experience developing and maximizing luxury hotel sales. Diligent in building and retaining accounts by providing outstanding support and attentive service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Group Sales Manager
Four Seasons Hotel Boston
10.1997 - 09.2021
- Promote and sell to luxury group market in defined geographic region.
- Generated hotel awareness through direct phone sales, direct sales calls, tradeshows and networking groups.
- Built relationships with clients and community to establish long-term business growth.
- Achieved sales goals by cultivating and securing new client business.
- Increased profits through providing excellent customer service, following established guidelines.
- Maintained up-to-date knowledge of competitor hotels and pricing in market.
- Identified prospects' needs and developed appropriate responses along with suitable information on hotel and location.
- Resolved problems with high-profile clients to maintain relationships and increase return client base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Organized promotional events and interacted with community.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Achieved President's Club for top performing Sales Managers five times.
- Awarded Sales Manager of the Year for the Americas in 2015
Education
Bachelor of Science - Marketing And Finance
Merrimack College
North Andover, MA06.1996
Skills
- Sales Processes
- Presentation Skills
- Client Relations
- Personnel Management
- Customer Needs Assessments
- Solution Selling
- Negotiating
- Sales Training
- Revenue Growth
- Promotional Events
- Leadership Development
- Networking Events
Timeline
Group Sales Manager
Four Seasons Hotel Boston
10.1997 - 09.2021
Bachelor of Science - Marketing And Finance
Merrimack College
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