Laura Margarita Aguila Perez
Pembroke Pines,FL
Summary
Hardworking individual with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of professional experience
Work History
Server
Rosalia's Kitchen
Miramar, FL
05.2024 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Sales Associate
Kendra Scott
Pembroke Pines, Florida
12.2023 - 04.2024
- Placed special orders or called other stores to find desired items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed transactions using a point-of-sale system.
- Assessed customer needs to provide assistance and information on product features.
Education
Bachelor of Arts - Political Science
Broward College
Davie, FL06-2027
Skills
- Efficient Table Resetting
- Hostess support
- Dining customer service
- Foreign language proficiency
- Beverage preparation
- Menu memorization
- Sales techniques
- Fast-Paced Restaurant
- Point of sale (POS) system operations
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Server
Rosalia's Kitchen
05.2024 - Current
Sales Associate
Kendra Scott
12.2023 - 04.2024
Bachelor of Arts - Political Science
Broward College
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