Christian Herrera
Las Vegas,NV
Summary
Accomplished Server/Bartender with a proven track record at Silver Sevens Hotel & Casino, recognized for delivering exceptional customer service and enhancing guest experiences. Notable achievements include being named Employee of the Month, reflecting dedication and strong work ethic. Core competencies include beverage preparation, effective customer upselling, and adherence to food safety standards. Aiming to leverage skills in a dynamic hospitality environment that prioritizes outstanding service.
Overview
10
10
year of professional experience
5
5
Certification
Work History
Server/Bartender
Silver Sevens Hotel & Casino
Las Vegas, NV
08.2024 - Current
- Stayed informed about daily specials, new menu items, and promotions to provide knowledgeable service.
- Cleaned and sanitized tables and chairs to ensure a welcoming dining environment for customers.
- Recognized as Employee of the Month for exceptional service and dedication.
- Demonstrated reliability by maintaining perfect attendance and covering shifts on days off.
Server
TGI Fridays
Las Vegas, NV
05.2024 - Current
- Handled opening and closing responsibilities including setting up the dining area.
- Exhibited a respectful and professional demeanor, leading to increased order placements.
- Enhanced service quality and menu offerings through customer feedback.
- Promoted daily specials alongside featured menu selections.
- Maintained accuracy using point-of-sale system.
- Executed food deliveries with speed and politeness.
- Coordinated with team members to optimize restaurant operations.
- Conducted training sessions for new staff on restaurant operations.
- Sustained high standards of cleanliness in the dining room.
- Provided recommendations and informed suggestions.
- Welcomed guests upon arrival.
Education
MBA - Business Administration And Management
University of Arizona
Tucson, AZ06-2021
Bachelor of Arts - Real Estate Laws And Hospitality
University of Arizona
Tucson, AZ06-2021
Skills
- Memorization of Daily Specials
- Streamlined Delivery Processes
- Efficient Table Resetting
- Proactive Team Engagement
- Dining Experience Assistance
- Food Safety Inspection
- Beverage preparation
- Wine service
- Effective customer upselling
- Exceptional customer service
- Multitasking and organization
- Server training
- Customer feedback management
- Safe food handling
- Cleanliness standards
- Guest engagement
- Point of sale operation
Accomplishments
- Employee of the Month
- Bonus Winner for Perfect Attendance 6 months straight
- Employee Google Review winner for "Most Outstanding Guest Experiance Server"
Languages
English
Full Professional
Spanish
Professional
Certification
Food Handler Certification
TAM
Sherrif Card
Timeline
Server/Bartender
Silver Sevens Hotel & Casino
08.2024 - Current
Server
TGI Fridays
05.2024 - Current
Food Handler Certification
TAM
Sherrif Card
MBA - Business Administration And Management
University of Arizona
Bachelor of Arts - Real Estate Laws And Hospitality
University of Arizona
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