Laura Guthrie
Flathead Industries
Kalispell,MT
1
Certification
8
years of professional experience
Dedicated Direct Support Professional experienced in supporting adults with intellectual and developmental disabilities. Managed daily living activities and administered medication safely through person-centered approaches that encouraged independence and community integration. Certified in CPR, First Aid, and AED, ensuring a commitment to safety and well-being.
Work History
Direct Staff Professional
1 Year 5 Months- Support adults with intellectual and developmental disabilities in residential setting.
- Administered medication safely using person-centered approaches that encourage independence and community integration.
- Administered and documented medications accurately in compliance with state regulations.
- Facilitated organization of daily living activities, routines, and social outings to enhance residents' quality of life.
- Adhered to structured daily routines including successful 15-20 minute bedtime preparation routines, to reduce anxiety and promote healthy sleep patterns.
- Facilitated community outings for residents to enhance their social skills and enjoyment. and transport, assisting residents in navigating social settings.
- Demonstrated effective communication skills in interactions with residents, families, and team members., both verbal and written.
- Supported day-to-day operations by collaborating effectively with team members to ensure smooth service delivery.
Team Leadcashier
2 Years 10 Months- Led front-end operations as keyholder, managing cashier team performance, executing opening/closing procedures, and ensuring adherence to cash-handling policies.
- Processed high-volume transactions on POS systems with accurate cash handling, returns, and exchanges while maintaining strong customer service standards.
- Trained and coached new cashiers on register use and customer service expectations, fostering consistent and efficient checkout experiences.
- Resolved customer concerns and complaints calmly and professionally, employing conflict resolution skills to enhance customer satisfaction and foster repeat business.
- Monitored inventory at the front end, restocked impulse items, and kept checkout areas clean and organized to support sales and efficient store flow.
Residential Assistant
2 Months- Supported residents with daily living activities to enhance quality of life.
- Facilitated range of motion exercises and walking to promote physical health.
- Managed meal service, laundry, room upkeep, charting, and safety measures to ensure a comfortable and secure environment.
- Contributed to memory care unit by engaging residents in activities to enhance their cognitive functions.
PCA Personal Care Assistant
2 Years 10 Months- Supported patient care as a float pool Personal Care Assistant across telemetry, surgical, cancer, ICU, stepdown, E.R., triage, and psych overflow units.
- Obtained vital signs and performed blood glucose testing, ensuring timely and accurate patient monitoring for clinical teams.
- Assisted with bathing, showers, oral care, toileting, and care for incontinent patients, promoting hygiene and dignity.
- Answered call lights promptly, enhancing patient response times and overall satisfaction with care.
- Delivered food trays to COVID-19 patient rooms and assisted with feeding, ensuring comfort and proper nutrition for patients during recovery.
- Aided R.N. with patient turning and skin assessments, minimizing risk of pressure injuries and adhering to clinical protocols.
- Recorded data in EHR, including ADL and FAR, and charted input/output and behavioral or weight changes to support care planning.
- Prepared rooms for new patient intake and assisted R.N. with post-op or blood vital setups, streamlining admissions and post-surgical care.
Education
Bachelor of Science - Health Administration
- Diploma August 2014.
- Master of health Administration. Diploma September 2014.
- Certificate from Hazel Park Adult Ed for never missing 1 day all year. 1994-1996
High school diploma or GED
- Attained high school diploma
- Received a certificate of appreciation for 0 missed days.
- Finished a 600 hour business class.
- Typing 86 WPM with 1 mistake
Skills
Residents' rights
Community integration
Caregiving
Communication skills
Customer service
Time management
Management
Organizational skills
Leadership
Microsoft office
Personal caregiver
Inventory management
Supervisory experience
Vital signs
Community integration management
Meal Preparation
Personal Information
Certificate of Appreciation
May 2014
State of Michigan 16th Circuit CourtMacomb County. May 16, 2014 Hon Judge Diane M. Duzinski. Award of appreciation for jury duty., Quality Service Award Certificate
December 2009
Appreciation for Exemplary work while dining rooms were being remodeled. Village Of East Harbor- Terry Coteaj
Certification
- Driver's License February 2023 to February 2034 Class D driver's license.
- Certified Educated Nursing Assistant September 1998 to October 2011
Timeline
Direct Staff Professional
Flathead Industries
06.2025 - CurrentRead More
Team Leadcashier
SalvationArmy
08.2022 - 06.2025Read More
Residential Assistant
Harbor Chase
03.2022 - 05.2022Read More
PCA Personal Care Assistant
McLaren Macomb
04.2019 - 02.2022Read More
University of Phoenix-Online Campus
Bachelor of Science from Health Administration
Read More
Hazel Park Adult Education
High school diploma or GED
Read More