Laura Almond
Shreveport
Summary
Office Manager and RN with extensive experience in patient care and medical office management at South Shreveport Family Medicine. Proficient in Microsoft Office and skilled in multitasking, resulting in improved office efficiency and successful employee training programs. Strong organizational and technical skills contribute to enhanced workflows and compliance, leading to optimal patient outcomes. Committed to supporting operational functions and identifying opportunities for improvement.
Overview
12
12
years of professional experience
Work History
Office Manager, RN
South Shreveport Family Medicine
Shreveport
01.2011 - 08.2016
- Managed appointment scheduling and patient chart management to enhance office efficiency.
- Maintained filing system for records, correspondence and other documents.
- Managed office inventory and placed new supply orders.
- Oversaw filing, database management, and record verification for patient and insurance information.
- Executed employee training programs to ensure compliance with operational procedures.
- Ordered pharmaceuticals and managed inventory of medical and office supplies.
- Processed payroll for employees to maintain accurate financial records.
- Performed blood draws, U/A collections, and administered injections for infusion treatments.
- Conducted basic patient care assessments, including BP, HR, temperature, and O2 saturation readings.
Circulator RN
Regional Urology Ambulatory Surgery Center
Shreveport
01.2008 - 01.2011
- Executed treatment plans and administered medications in fast-paced surgical environments.
- Conducted pre- and post-surgery assessments to optimize patient outcomes.
- Educated patients on care protocols, medication management, and recovery expectations.
- Maintained comprehensive patient records while adhering to regulatory standards.
- Collaborated with interdisciplinary teams to improve service delivery and coordinate care.
- Responded to emergencies by performing CPR and advanced airway management.
- Implemented infection control measures to prevent complications and promote well-being.
- Coordinated surgical procedures by ensuring instrument readiness and sterility.
Circulator, RN
Willis Knighton Pierremont Hospital
Shreveport
01.2005 - 01.2008
- Collaborated with surgical teams to deliver optimal patient care during procedures.
- Prepared operating rooms by verifying equipment and ensuring compliance with aseptic standards.
- Maintained sterile environments by strictly adhering to aseptic techniques throughout surgeries.
- Managed surgical instrumentation, guaranteeing proper functionality of equipment at all times.
- Documented patient medical records accurately during the entire perioperative process.
- Ensured correct positioning of patients on operating tables prior to surgical interventions.
- Assisted in preparing supplies and instruments for surgical procedures as required.
Education
Associate of Science - Nursing
Mississippi University for Women
05.2005
High School Diploma -
Riverdale Academy
05.2000
Skills
- Microsoft Word, Excel, and Outlook
- Windows operating system
- McKesson software proficiency
- Medical office management
- Patient care and management
- Medical policies and procedures
- Communication skills
- Multitasking and prioritization
- Appointment scheduling and management
- Medical terminology knowledge
- CPR certification
- Basic Life Support (BLS) certification
Other Work
- as a certified yoga instructor, I have taught Yoga & other fitness classes at YMCA and abroad for Club Med for the last several years
References
References available upon request.
Timeline
Office Manager, RN
South Shreveport Family Medicine
01.2011 - 08.2016
Circulator RN
Regional Urology Ambulatory Surgery Center
01.2008 - 01.2011
Circulator, RN
Willis Knighton Pierremont Hospital
01.2005 - 01.2008
Associate of Science - Nursing
Mississippi University for Women
High School Diploma -
Riverdale Academy