Laura Amaya
Bedford
Summary
Dedicated professional with extensive experience in customer service and bilingual communication. Proven ability to manage sensitive information and coordinate training, ensuring a safe and organized environment. Strong multitasking skills and attention to detail contribute to operational efficiency.
Overview
9
9
years of professional experience
Work History
Safe Environment coordinator/ Secretary
Immaculate Heart of Mary - Catholic Dioceses of Fort Worth
Fort Worth
10.2016 - Current
- Safe Environment Coordinator
- Protected sensitive and confidential information, ensuring compliance with privacy standards.
- Run background checks
- Run credit checks
- Run driving record checks
- Schedule training for volunteers
- Organized and maintained personal records for efficient access and management.
- Coordinated administrative tasks to support operational efficiency.
- Greeting guest as they walk in
- Providing guest with the information in which they are inquiring
- Answering and forwarding phone calls
- Prioritizing messages
- Entered information into databases
- Record keeping
Education
Social Work
Tarrant County College - South Campus
05-2013
High school diploma -
Southwest High School
Fort Worth, TX06-2012
Skills
- Bilingual English/Spanish
- Effective communication
- Multitasking
- Word proficiency
- Excel proficiency
- POS systems knowledge
- Organization
- Organized
- Problem solving
- Interpersonal communication
- Customer service
- Organized
- Detail-oriented
- Recordkeeping
- Sensitive information management
- Scheduling management
- Staff training
- Office management
- Data collection
- Patient onboarding
References
- Lorena Martinez, 817-456-4030, Ihmlm@yahoo.com
- Lilia Morales, 682-472-8694, Liliam163@gmail.com
Languages
Spanish
Professional
Timeline
Safe Environment coordinator/ Secretary
Immaculate Heart of Mary - Catholic Dioceses of Fort Worth
10.2016 - Current
Social Work
Tarrant County College - South Campus
High school diploma -
Southwest High School