Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
33
33
years of professional experience
Work History
Customer Service Representative
CVS
Canton, MI
09.2023 - 04.2024
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Accounts Receivable Clerk
Absopure Water Company
Plymouth, MI
10.1996 - 08.1999
Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Cashier Receptionist
Transamerica Financial Services
Novi, MI
03.1994 - 10.1996
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cash Management Specialist
Deekay Enterprises
Southfield, MI
03.1991 - 10.1994
Conducted regular audits of cash management activities, ensuring alignment with internal policies and external regulations.
Contacted customers to discuss past-due accounts and negotiated payment plans.
Data Entry Clerk
Franks Nursery And Crafts, Inc
Detroit, MI
03.1991 - 03.1992
Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.