Laura Anderson
Murfreesboro,TN
Summary
I am a certified & compassionate Foster Care Social Worker for Tennessee's Department of Children's services. Since my certification, I have gained experience working with diverse ages & populations to support mental health & long term family wellness. My B.S. degree in Psychology combined with my time at DCS has uniquely prepared me for a career to work with children. I believe my skills in applying a healthy combination of empathetic listening & authoritative guidance will make me a very valuable addition to your school as an educator.
Overview
2
2
years of professional experience
Work History
Case Manager; Foster Care
Tennessee Department Of Children's Services
Murfreesboro , TN
2023.08 - Current
- Developed individualized care plans with input from clients and their families.
- Provided support to both children & parents for maintaining healthy relationships.
- Facilitated communication between clients, families, caregivers, social services and other agencies in stressful environments.
- Maintained accurate case records and documentation according to agency guidelines.
- Educated clients about local support, healthy coping skills, & behavior management to achieve life goals.
Guest Sales & Service Agent
Sonesta Select Chattanooga at Hamilton Place
Chattanooga , TN
2022.05 - 2023.08
- Trained & supervised onboarding employees
- Provided patient & welcoming customer service to guests.
- Preformed administrative duties involving paperwork, electronic filing & organizational management.
- De-escalated customer complaints
Security Officer
Marksman Security
Chattanooga , TN
2022.05 - 2022.05
- Addressed & de-escalated problems quickly
- Conducted regular security patrols & maintained a visible presence on the property.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted with crowd control during large events held at the facility.
- Performed first aid and CPR when necessary during emergency situations.
Education
Bachelor of Science - Psychology (Social Sciences)
The University of Tennessee - Chattanooga
Chattanooga, TN12.2022
High School Diploma -
Centennial High School
Franklin, TN05.2015
Skills
- Family Education
- Needs Assessment
- Performance Tracking
- Email and Telephone Etiquette
- Behavior Management
- Patience & Professionalism
- Documentation and Reporting skills
- Proficient in Microsoft Office Programs
- Organization
- Working in stressful environments
- Teaching
Affiliations
- I've been accepted into MTSU's Teacher Licensure Program for Secondary English in the 2024-2025 Academic Year.
- I have been undergoing RBT Training through the Autism Partnership Foundation to be a better teacher & advocate for those with ASD.
Timeline
Case Manager; Foster Care
Tennessee Department Of Children's Services
2023.08 - Current
Security Officer
Marksman Security
2022.05 - 2022.05
Guest Sales & Service Agent
Sonesta Select Chattanooga at Hamilton Place
2022.05 - 2023.08
Bachelor of Science - Psychology (Social Sciences)
The University of Tennessee - Chattanooga
High School Diploma -
Centennial High School
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