Greg King
South San Francisco
Summary
Dynamic Bar Manager with proven success at Splash Bar and Grill, excelling in team leadership and customer service. Enhanced service quality through effective staff training and streamlined inventory management, reducing waste by 20%. Committed to health and safety compliance, fostering a positive environment while driving sales through upselling strategies.
Overview
16
16
years of professional experience
Work History
Bar Manager and Bartender
Badlands and Splash Bar and Grill in San Francisco, CA, Sacramento, CA, Modesto, CA, Fresno, CA, Portland, OR and Seattle, WA
11.2009 - Current
- Managed bar operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for new bartenders, enhancing service quality.
- Oversaw inventory management, optimizing stock levels to reduce waste and costs.
- Established relationships with suppliers to secure favorable pricing and delivery terms.
- Led a team of bartenders, fostering collaboration and improving overall performance.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Improved customer service rankings by resolving issues quickly and accurately.
- Implemented strict hygiene and safety protocols, ensuring safe environment for both staff and patrons.
- Trained new staff on drink preparation techniques and customer interaction protocols.
Education
High School Diploma -
Grace M. Davis High School
Modesto, CASkills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Training and mentoring
- Bar management
- Inventory management
- Health codes compliance
- Safety awareness
- ABC standards
Timeline
Bar Manager and Bartender
Badlands and Splash Bar and Grill in San Francisco, CA, Sacramento, CA, Modesto, CA, Fresno, CA, Portland, OR and Seattle, WA
11.2009 - Current
High School Diploma -
Grace M. Davis High School