Young professional growing in client/customer-driven service and action roles. Quick bilingual learner eager to provide the best experience for anyone I have the opportunity to interact with.
Overview
1
1
Certification
2
2
years of professional experience
Work History
OPD Lead Administrator
ShopRite
Bordentown, New Jersey
08.2025 - 05.2026
Resolved customer complaints in a timely manner while adhering to company policies.
Coordinated daily administrative tasks to support store operations and staff activities.
Managed employee schedules to ensure adequate coverage during peak hours.
Caregiver
Always Best Care
Princeton, New Jersey
06.2025 - 02.2026
Provided compassionate care to clients, ensuring comfort and safety.
Assisted clients with daily living activities, including grooming and meal preparation.
Communicated effectively with families regarding client needs and preferences.
Merchandiser
Keurig Dr Pepper, Inc.
Trenton, New Jersey
03.2025 - 06.2025
Organized product displays to enhance visibility and customer engagement.
Monitored inventory levels to ensure product availability and freshness.
Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Scanning Operator
ShopRite
Lawrenceville, New Jersey
10.2024 - 03.2025
Operated scanning equipment to process merchandise efficiently.
Verified product codes against inventory records for accuracy.
Cleaned and organized work area and organization of scanning workstation.
Education
HUMAN RESOURCES ASSOCIATED - Human Resources Development
SENA
Colombia
01-2019
Skills
Customer complaint resolution
Customer relationship management
Schedule management
Inventory management
Data entry
Adaptability to change
Languages
Spanish
Native/ Bilingual
Certification
CHHA
Timeline
OPD Lead Administrator
ShopRite
08.2025 - 05.2026
Caregiver
Always Best Care
06.2025 - 02.2026
Merchandiser
Keurig Dr Pepper, Inc.
03.2025 - 06.2025
Scanning Operator
ShopRite
10.2024 - 03.2025
HUMAN RESOURCES ASSOCIATED - Human Resources Development