Laura Aybar
The Bronx,United States
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Center For Family Support
New York, NY
03.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
Lead Operations Associate
Nice-Pak
Newark, NY
05.2022 - 03.2024
- Ensured compliance with all applicable regulations and standards related to operations.
- Coordinated daily operations of a team of 15 associates to ensure efficient workflow.
- Developed and implemented processes for improved customer service and satisfaction.
- Planned, organized, and monitored the daily activities of the operations staff.
- Provided technical guidance to other employees on operational procedures and policies.
- Evaluated performance metrics to identify areas for improvement in efficiency and effectiveness.
- Analyzed data from various sources to inform decisions about process changes or improvements.
Packing, Shipping, and Receiving Assembler
TriNet
Queens, NY
07.2021 - 04.2022
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Checked shipments against paperwork and signed documents.
- Coordinated storage locations and product movements.
- Picked orders, scanned products and packed boxes.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
Cashier Assistant
McDonald's
The Bronx, NY
03.2020 - 02.2022
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items and join reward programs.
- Removed trash, swept and mopped floors for professional appearance.
- Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
Education
Done -
Thomas R. Proctor High School
Hilton, NY06.2021
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Health and safety requirements
- Direct patient care
- Disability awareness
- Goal setting
- Team collaboration
- Social skills development
- Recreational activities
- Safety monitoring
- Community integration
- Problem-solving
- Multitasking and organization
- Empathy and patience
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Positive reinforcement
- Behavioral support
- Conflict resolution
- Emotional intelligence
- Wellness and nutrition knowledge
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Direct Support Professional
Center For Family Support
03.2024 - Current
Lead Operations Associate
Nice-Pak
05.2022 - 03.2024
Packing, Shipping, and Receiving Assembler
TriNet
07.2021 - 04.2022
Cashier Assistant
McDonald's
03.2020 - 02.2022
Done -
Thomas R. Proctor High School