Laura Beman
Cincinnati
Summary
Experienced regional manager with proven ability to lead and develop high-performing teams. Demonstrated history of building strong client relationships and leveraging data insights to drive revenue growth and increase profitability. Eager to contribute to team success and further develop professional skills.
Overview
11
11
years of professional experience
Work History
Regional Director Of Personal Training
Crunch Fitness
12.2016 - 12.2024
- Facilitated collaboration between departments to achieve common goals and resolve complex issues.
- Led a team of 10 managers across 3 regions to achieve a 42% increase in monthly personal training revenue through strategic sales initiatives and effective leadership.
- Reviewed financial reports to identify potential issues and cost saving opportunities.
- Reduced errors in payroll records by diligently reviewing and verifying employee information.
- Developed and managed successful promotional campaigns.
- Managed complex customer service issues effectively.
- Developed and managed effective client retention strategies keeping attrition rate below industry standard.
Real Estate Agent
Coldwell Banker
08.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery.
Personal Training Manager
Ideal Fitness
03.2014 - 12.2016
- Collaborated closely with other department managers to create cross-functional promotional events that attracted new clients to the facility.
- Evaluated trainer performance regularly through observation sessions and client feedback surveys to ensure continuous improvement in service quality.
- Achieved consistent sales targets by implementing innovative strategies to drive sales growth.
- Boosted client retention rates by consistently delivering a high level of personalized service.
- Built a high-performing team through effective recruitment, onboarding, and talent development initiatives.
Education
Real Estate Sales
Hondros
Cincinnati, OH01-2020
Certified Personal Trainer
International Sports Science Association
Carpinteria, CA01-2010
High School Diploma -
New Richmond High School
New Richmond, OH01-2008
Skills
- Strong leadership qualities
- Communication and listening
- Operations management
- Proven sales record
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Collaboration and teamwork
Timeline
Real Estate Agent
Coldwell Banker
08.2020 - Current
Regional Director Of Personal Training
Crunch Fitness
12.2016 - 12.2024
Personal Training Manager
Ideal Fitness
03.2014 - 12.2016
Real Estate Sales
Hondros
Certified Personal Trainer
International Sports Science Association
High School Diploma -
New Richmond High School
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