Laura Benini
Pewaukee,WI
Summary
Experienced retail manager and childcare professional with over 20 years of experience in customer service, team supervision, and administrative support. Strong leadership skills, excellent organizational abilities, and a proven track record of maintaining high standards in both retail and educational environments. Dedicated, dependable, and adaptable in fast-paced settings.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Assistant Teacher
ECCEC Child Care
Brookfield, WI
05.2021 - 04.2025
- Assisted lead teachers in daily classroom activities
- Supported children's emotional, social, and educational development
- Maintained a safe and structured learning environment
- Communicated with parents regarding children's progress
- Ensured compliance with childcare safety regulations
Supervisor
Famila Grocery Store
Ferrara, Italy
03.2008 - 12.2018
- Supervised daily store operations and staff performance
- Managed inventory control and merchandising standards
- Trained new employees on procedures and customer service
- Resolved customer concerns professionally
- Maintained high operational and cleanliness standards
Shop Manager
Smart Grocery Shop
Finale Ligure, Italy
02.1999 - 03.2008
- Managed all store operations, including staffing and scheduling
- Oversaw inventory purchasing and stock management
- Increased customer satisfaction through service excellence
- Handled cash management and financial reporting
- Trained and supervised employees
Shop Assistant
Emporio Armani Shop
Bologna, Italy
10.1998 - 01.1999
- Assisted customers with product selection and styling
- Maintained visual merchandising standards
- Processed sales transactions
- Provided high-end customer service
Court Judge Assistant
Ferrara, Italy
06.1996 - 09.1998
- Prepared and organized legal documents
- Maintained confidential case records
- Assisted with courtroom administrative tasks
- Coordinated scheduling and documentation
Babysitter
Ferrara, Italy
10.1995 - 06.1996
- Provided responsible childcare for local families
- Ensured safety and daily routine management
Sales Associate
Ferramenta Zironi
Ferrara, Italy
06.1995 - 10.1995
- Assisted customers with hardware purchases
- Managed transactions and inventory stocking
- Maintained organized store displays
Education
High School Diploma -
Luigi Einaudi
Ferrara, Italy06-1995
Skills
- Team Leadership
- Customer Service Excellence
- Staff Training & Supervision
- Classroom Support
- Inventory Management
- Merchandising & Product Display
- Cash Handling
- Organizational Skills
- Communication Skills
- Time Management
Certification
- CPR Certification
- Child Abuse Prevention Training
- Infant and Baby Care Training
- Retail Merchandising Training (Product Presentation & Shelf Display)
Languages
Italian
Native or Bilingual
Timeline
Assistant Teacher
ECCEC Child Care
05.2021 - 04.2025
Supervisor
Famila Grocery Store
03.2008 - 12.2018
Shop Manager
Smart Grocery Shop
02.1999 - 03.2008
Shop Assistant
Emporio Armani Shop
10.1998 - 01.1999
Court Judge Assistant
06.1996 - 09.1998
Babysitter
10.1995 - 06.1996
Sales Associate
Ferramenta Zironi
06.1995 - 10.1995
High School Diploma -
Luigi Einaudi