Laura Bennett
Colleyville,TX
Summary
Seasoned IT and business professional with over 20 years of experience spanning technical support, systems administration, business analysis, and entrepreneurial leadership. Proven track record in both corporate and startup environments, with expertise in network infrastructure, compliance, customer service, and business development. A dynamic leader with certifications in Microsoft systems and a history of founding successful ventures, including award-winning notary and brewing businesses. Adept at translating technical needs into practical solutions, driving operational efficiency, and fostering community and client engagement.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Owner/Startup Founder
Entheos Notary
Southlake, Texas
01.2022 - Current
- Operate a successful tech-enabled notary business, offering secure online and mobile services.
- Adhered to strict confidentiality standards at all times while handling sensitive information.
- Assisted attorneys with preparing legal paperwork requiring Notary authentication.
- Followed state laws regarding proper completion of notarial acts.
Owner/CEO
Soul Fire Brewing Company
Roanoke, TX
01.2016 - 04.2021
- Built and led a community-centric craft brewery with strong branding and customer loyalty.
- Directed all aspects of operations, including production, compliance, staffing, financial management, and marketing.
- Installed and maintained hardware and software, network infrastructure, to support business functions.
- Implemented and managed Point of Sale (POS) systems to streamline sales, reporting, and customer transactions.
- Developed and executed business systems that enabled growth, efficiency, and eventual transition.
- Awarded Best Brewery in zip code 76262 in 2021, based on community reputation and local voting.
Sr Business Analyst / Technical Liaison
Neuberger Berman
Dallas, Texas
09.2006 - 10.2010
- Analyzed existing systems and processes, identified gaps and recommended improvements.
- Collaborated with IT teams on the development of applications based on business requirements.
- Created data flows to illustrate the flow of information between various stakeholders.
- Documented test cases for validating system functionality against user requirements.
- Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability.
Sr LAN Administrator / Web Publisher /Security Coordinator
Allstate Insurance Company, DSD
Rancho Cordova, CA
03.2003 - 09.2006
- Provided training sessions for users on how to use their devices on the company's LAN infrastructure.
- Ensured compliance with all applicable industry regulations regarding data privacy and security.
- Developed comprehensive documentation related to the design, implementation and operation of the LAN environment.
- Served as a point of contact for third-party vendors providing services related to the management of the corporate LAN environment.
- Provided technical support for LAN issues reported by users.
- Managed access control systems including issuing badges, updating user profiles. All security-related equipment such as cameras, locks, keys.
Sr Accounting Investigator /Sr Technical Specialist
Allstate Insurance Company, ATSC/FIP
Irving, Texas
03.1998 - 03.2003
- Organized and maintained files of all investigative activities.
- Prepared detailed reports summarizing investigative activities and results.
- Created user accounts, managed passwords, configured access rights, and provided training when necessary.
- Provided technical assistance to clients by troubleshooting system problems.
- Resolved customer inquiries regarding system setup and usage via phone and email support tickets.
- Provided guidance on best practices regarding proper handling techniques while inspecting parts and products.
Education
Associate of Science - Information Technology
Tarrant County College
Hurst, TX05-2000
Skills
- Windows OS, Active Directory, Group Policy
- Microsoft 365, Microsoft Office Suite
- Technical support and troubleshooting (Tier 1–3)
- Network and systems maintenance
- Inventory and asset management
- SQL Server, Crystal Reports, Visual Studio NET
- PC, printer, and mobile device setup
- Legal compliance
- Business development
- Online services
Affiliations
- An Ambassador for my local chamber, I promote the Chamber’s mission to support local businesses and foster economic growth. I engage with new and existing members, ensuring they feel welcomed and connected to the Chamber’s resources.
- A Board Member of the Southlake Women’s Club, I contribute to the organization’s mission of fostering community engagement, supporting philanthropic initiatives, and empowering women through meaningful connections and service.
- A Philanthropy Liaison for Young Men's Service League (YMSL) , I coordinate and foster partnerships with local organizations to create meaningful volunteer opportunities for members.
- Formerly serving on the Executive Leadership Board Member for Hats for Heart at the American Heart Association, I actively participate in the effort to promote longer, healthier lives for women. The committee consists of female community leaders dedicated to inspiring others to join this cause through philanthropic giving and sponsorships.
Certification
- Microsoft Certified Systems Engineer (MCSE) 2003
- Microsoft Certified Systems Administrator (MCSA) 2003
- Microsoft Certified Professional (MCP) 2003
- Certified Help Desk Professional (HDP) 2000 – Allstate Insurance Company
- Texas Commissioned Notary Public 2023
Accomplishments
- Winner, Best Notary Service – Southlake Style Magazine, 2024 & 2025
- Finalist, Small Business of the Year – Southlake Chamber of Commerce, 2024 & 2025
- Winner, Best Bar Overall – Best of 76262 Magazine, 2021
- Finalist, Small Business of the Year – Metroport Chamber of Commerce, 2021
- Chairman’s Quality Award (twice) – Awarded by Chairman, President & CEO of Allstate Insurance Company, 2005
- California Spirit Award – Outstanding Employee (8-time recipient) – Allstate Insurance Company, 2003–2006
- Texas Outstanding Employee Award (15-time recipient) – Allstate Insurance Company, 2000–2003
Timeline
Owner/Startup Founder
Entheos Notary
01.2022 - Current
Owner/CEO
Soul Fire Brewing Company
01.2016 - 04.2021
Sr Business Analyst / Technical Liaison
Neuberger Berman
09.2006 - 10.2010
Sr LAN Administrator / Web Publisher /Security Coordinator
Allstate Insurance Company, DSD
03.2003 - 09.2006
Sr Accounting Investigator /Sr Technical Specialist
Allstate Insurance Company, ATSC/FIP
03.1998 - 03.2003
Associate of Science - Information Technology
Tarrant County College
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