Laura Bliss
Pensacola,FL
Summary
Dynamic and detail-oriented professional with a strong work ethic, honed at Lowe's Home Improvement. Proven ability to enhance customer satisfaction through exceptional service and effective cash handling. Skilled in POS operations and adept at resolving issues, ensuring a seamless shopping experience while maintaining a clean and organized environment.
Overview
7
7
years of professional experience
Work History
Cashier
Lowes Home Improvment
Coeur D'Alene, ID
10.2003 - 12.2005
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through meticulous cash handling practices.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handling customer calls
- Operating multi-line phone system
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
Carl's Jr
Coeur D'Alene, ID
05.1999 - 07.2000
•Provided exceptional customer service
•Processed cash, credit and debit transactions using a modern POS system
•Managed drive thru operations
•Maintained immaculate dining room and restroom areas
Education
Certified Nurses Assistant - Medical
North Idaho College
Coeur D'alene, IDPhlebotomy - Medical
North Idaho College
Coeur D'alene, IDSkills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Communication
Time management
Willingness to learn
Detail oriented
Timeline
Cashier
Lowes Home Improvment
10.2003 - 12.2005
Carl's Jr
05.1999 - 07.2000
Certified Nurses Assistant - Medical
North Idaho College
Phlebotomy - Medical
North Idaho College