Laura Bowers

Burlington

Summary

Detail-oriented Public Health graduate specializing in Health Administration, with hands-on experience in healthcare operations and administrative coordination. Expertise in analyzing workflows, maintaining documentation, and coordinating complex schedules to enhance operational efficiency. Committed to improving healthcare processes through effective risk management and supply chain strategies.

Overview

2027

years of professional experience

Work History

Hostess / Front Counter

Delorenzo's Tomato Pies

Yardley

05.2020 - Current

Delivered exceptional customer service in high-volume restaurant, enhancing guest experience.
Coordinated reservations and guest seating to optimize flow and minimize wait times.
Addressed and resolved customer concerns promptly, ensuring satisfaction and loyalty.
Communicated with staff to ensure efficient daily operations.

Medical Practice Assistant (MPA)

Conway Medical Center - CMC Hospital & Primary Care

Conway

01.2026 - 06.2026

Coordinated patient scheduling and managed appointment changes to optimize clinic workflow.
Maintained accurate electronic medical records and patient documentation to ensure compliance and enhance patient care.
Verified insurance eligibility and obtained prior authorizations while ensuring compliance.
Collaborated with providers and staff to streamline practice operations and improve patient experience.
Supported daily healthcare operations in a fast-paced clinical environment.
Assisted with medical billing and claims processing.
Protected confidential patient information in compliance with HIPAA.

Intern

Seaside Dermatology

Murrells Inlet

09.2025 - 01.2026

Coordinated provider schedules and patient appointments to optimize daily operations.
Resolved scheduling conflicts to enhance patient flow and support office efficiency.
Maintained accurate patient records and documentation to ensure compliance and streamline processes.
Communicated with patients and staff to ensure efficient workflow.

Shadowing of the CNO and CEO

McLeod Hospital

Little River

2024 - 01.2025

Shadowed executive leadership to gain insights into hospital operations.
Gained understanding of healthcare operations and decision-making processes. into healthcare operations and organizational decision-making.
Analyzed leadership approaches to operational efficiency and risk management. leadership supports operational efficiency and risk awareness.
Attended leadership meetings focused on strategic planning and quality improvement.
Oversaw financial management and budget allocations for hospital departments.

Education

Bachelor of Science - Public Health with a Concentration in Health Administration

Coastal Carolina University

Conway, SC

12-2025

Skills

Healthcare Operations
Regulatory Compliance
Documentation Management
Process Improvement
Operational Efficiency
Project Coordination
Cross-Functional Collaboration
Time Management

Data Organization
Strategic Planning Support
Risk Awareness
Analytical Thinking
Problem Solving
Communication
Organizational Skills

Timeline