Sailor Rogers Pittman
Dublin,GA
Summary
Experienced Patient Care Coordinator proficient in directing patient care programs that are both high-quality and efficient.
Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
5
5
years of professional experience
Work History
Front Desk Patient Coordinator
MedSpa Dublin
Dublin , Ga
04.2024 - Current
- Provided assistance to patients with questions regarding their accounts or bills.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Implemented patient care coordination programs aimed at improving patient health outcomes.
- Coordinated with insurance companies to confirm patient coverage and process claims.
- Maintained an organized filing system of patient records, both electronically and hard copy.
- Developed and implemented patient care policies and procedures to improve service quality.
- Interviewed patients to complete case histories and intake forms.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Completed insurance verifications and claim forms for patient intake and processing.
Patient Coordinator
Heart of Ga Primary Care
Eastman , GA
04.2022 - 03.2024
- Monitored inventory levels of medical supplies and placed orders when necessary.
- Coordinated with community resources to provide comprehensive support to patients.
- Educated patients and families on health maintenance and disease prevention.
Sales Consultant
Kimberly and Company
Eastman , Ga
01.2020 - 01.2022
- Posed as models for advertising, artistic creation and display of goods.
- Generated leads through cold calling, networking, and referrals.
- Performed cold calls to prospective customers to introduce company offerings.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Identified customer needs by asking questions and advising on best solutions.
- Reduced process lags by training employees on best practices and protocols.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Education
Bachelor of Science - Business Administration And Management
Middle Georgia State University
Macon, GA12-2024
Skills
- Medical billing
- Patient confidentiality
- Insurance verification
- Appointment scheduling
- Patient registration
- Organizational standards
- HIPAA protocol adherence
- Medical record requests
- Healthcare operations
- Billing statement processing
- Healthcare documentation
- Patient relations
- Medical data collection
Timeline
Front Desk Patient Coordinator
MedSpa Dublin
04.2024 - Current
Patient Coordinator
Heart of Ga Primary Care
04.2022 - 03.2024
Sales Consultant
Kimberly and Company
01.2020 - 01.2022
Bachelor of Science - Business Administration And Management
Middle Georgia State University