Laura Brende
Worthing,SD
Summary
Detail-oriented Office Manager with 30 years of experience in Optical offices. Expert in day to day operations with fantastic conflict resolution and inventory management skills. Proven history of reliability and effective budgeting.
Overview
22
22
years of professional experience
Work History
Optician
Barnett Vision Clinic
Sioux Falls, SD
02.2021 - Current
- Assisting patients with proper frame and lens selections.
- Assist patients with contact lenses sales and wearing instructions.
- Fitting and adjusting eyewear.
- Scheduling and coordinating care with optometrist.
- Billing to insurance companies and verify patients insurance benefits.
- Provide clinical assistance and preform vision pretesting.
Office Manager
The Eye Doctors P.C.
Sioux Falls, SD
03.2011 - 09.2020
- Managed daily operations within Optometrist office by supporting continuous delivery of excellent services and care.
- Coordinated inventory, stocking, and ordering of frames and contacts
- Managed 13 employees across compensation, benefits, wellness and safety, payroll and information and data departments to ensure optimal productivity.
- Managed the schedules of a team of 13 personnel and 3 Optometrists.
Optical District Manager
Walmart
Bentonville, AR
02.2006 - 12.2010
- Recruited Optometrists and managers to fill Vision Centers.
- Supervised 13 vision centers and managed all performance metrics within Midwest territory.
- Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
Vision Center Manager
Wal-Mart Stores Inc.
Sioux Falls, SD
03.2002 - 02.2006
- Supervised day to day operations of Vision Center
- Interviewing, hiring and training of Opticians
- Inventory control, ordering glasses, contacts.
- Met with each associate to establish realistic monthly sales goals.
Education
High School Diploma -
Maple Valley-Anthon Oto High School
Mapleton, IASkills
- Scheduling and calendar management
- Quality control
- Managing inventory
- Evaluating patients
- Organization
- Problem resolution
- Customer service
- Training and coaching
Timeline
Optician
Barnett Vision Clinic
02.2021 - Current
Office Manager
The Eye Doctors P.C.
03.2011 - 09.2020
Optical District Manager
Walmart
02.2006 - 12.2010
Vision Center Manager
Wal-Mart Stores Inc.
03.2002 - 02.2006
High School Diploma -
Maple Valley-Anthon Oto High School