Laura Brock
Round Rock ,TX
Summary
Knowledgeable Nurse Supervisor with substantial experience in managing nursing teams and ensuring high-quality patient care. Demonstrated success in implementing effective healthcare strategies and fostering supportive work environment. Proven ability to enhance team performance and patient satisfaction through strong leadership and communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nurse Supervisor
Encompass Health Rehabilitation Hospital
11.2020 - Current
- Served as a role model for nursing excellence, demonstrating exceptional clinical skills, critical thinking abilities, and compassionate patient care at all time
- Managed emergency situations with calm and decisive actions, safeguarding patient well-being.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Mentored new hires and provided ongoing coaching to experienced staff members through constructive feedback, evaluated clinical competency of nursing staff through direct observation, feedback sessions, and periodic skills assessments.
- Conducted regular performance evaluations of nursing staff, identifying strengths and areas needing improvement while providing guidance on career advancement strategies.
- Assisted with leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Led staff meeting huddles to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Collaborated with interdisciplinary teams to address care gaps and elevate service delivery.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Navigated challenging situations involving patients'' families or interdepartmental conflicts with diplomacy and professionalism while maintaining focus on delivering optimal patient care outcomes.
- Developed strong relationships with medical providers which facilitated improved collaboration between nurses and physicians resulted in more effective treatment strategies being implemented swiftly.
- Optimized resource utilization by regularly assessing staffing needs and making appropriate adjustments according to census fluctuations and acuity levels.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
- Managed staff scheduling and assisted with staffing coordinator duties.
- Oversaw daily operations of nursing department, ensuring adherence to HPPD metrics without compromising patient care quality and safety.
- Sustained quality standards by performing routine audits to maintain DSC certifications.
Registered Nurse
Encompass Health Rehabilitation Hospital
03.2013 - 11.2020
- Monitored patient reactions after administering medications, IV therapies and blood transfusions.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Provided compassionate care (DEI) while respecting patients'' unique backgrounds, values, and preferences throughout the treatment process.
- Reduced risk of injury by incorporating fall prevention education into regular patient teaching sessions focusing on safety and environmental modifications.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Assisted in the onboarding process for new hires, offering guidance and mentorship to help them acclimate quickly to their roles.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Education
Associate of Applied Science - Registered Nurse
Austin Community College
Austin, TX12-2012
Skills
- Clinical leadership
- Conflict management
- Resolving Ecalm forms
- Schedule management
- Multitasking and organization
- Strong clinical judgment
- Staff supervision
- Multidisciplinary care coordination
- Strong clinical judgment
- Task delegation
- Teamwork and collaboration
Accomplishments
- President of the Nurse Staffing Committee.
- Employee of the Quarter 2023
- Outstanding Employee Achievement Award 2023
Certification
- Licensed Vocational Nurse 2010.
- Basic Life Support Certification (BLS).
- Advanced Cardiac Life Support (ACLS).
Timeline
Nurse Supervisor
Encompass Health Rehabilitation Hospital
11.2020 - Current
Registered Nurse
Encompass Health Rehabilitation Hospital
03.2013 - 11.2020
Associate of Applied Science - Registered Nurse
Austin Community College
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