Laura Bueno
Brooklyn,NY
Summary
Hardworking employee enthusiastic about learning service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Sales representative
Brooklyn Liquors
04.2020 - 09.2023
- Informed customers of instant savings regarding wine or liquor
- Managed currency and credit transactions quickly and accurately
- Provide excellent, quality customer service
- Ensure that my station also remains clean and organized while I continue to do my activities during the day
- Help as well in any performance at the office such as DSR report, Nightly report, printing orders from websites such as UberEATS, Drizzly, and online orders
- Greet customers coming in and answering phone calls.
- Developed and delivered engaging sales presentations to convey product benefits.
Cashier
Paperific
06.2018 - 01.2020
- Scan items and ensure pricing is correct
- Familiarize myself with kosher products, greet customers, and put online orders together
- Help customers with any recommendations regarding Produce, dairy, meat, and repacked products
- Scan checks correctly, and handle cash as well as credit cards.
Server, Host
Papa Leone
05.2017 - 01.2018
- Provided quality customer service in a challenging environment, answered questions about menu selections, and made recommendations when requested
- Arranged the dining room to accommodate multiple large parties of up to twenty-five
- Maintained clean work areas, resetting tables for the next service.
YALP STUDENT INTERN
STANLEY ISSAC NEIGHBORHOOD CENTER
01.2016 - 08.2017
- Contacted participants for orientation, through mail, and phone
- Kept confidential records of participants' attendance and reasons for no show
- Conducted outreach to other programs for recruitment and assisted with the team projects for the program.
Education
Associate degree in criminal justice -
Monroe community college
06.2022 - 01.2024
Skills
Communicationundefined
Certification
Security license
Timeline
Associate degree in criminal justice -
Monroe community college
06.2022 - 01.2024
Sales representative
Brooklyn Liquors
04.2020 - 09.2023
Cashier
Paperific
06.2018 - 01.2020
Server, Host
Papa Leone
05.2017 - 01.2018
YALP STUDENT INTERN
STANLEY ISSAC NEIGHBORHOOD CENTER
01.2016 - 08.2017
Similar Profiles
Jennifer FigueroaJennifer Figueroa
Cashier at Brooklyn liquorsCashier at Brooklyn liquors
Joanne BridgeJoanne Bridge
Cashier at Highland Mini-mart &Liquors LiquorsCashier at Highland Mini-mart &Liquors Liquors
Rachel GastonRachel Gaston
Area Manager of Operations at Big Red Liquors Dba Cap N CorkArea Manager of Operations at Big Red Liquors Dba Cap N Cork
Anthonio CompasAnthonio Compas
Sales Associate at Rite AidSales Associate at Rite Aid
Kimberly T. HuttonKimberly T. Hutton
Sr. Manager, D2C Merchandising Lead - LUXE Division at L'OréalSr. Manager, D2C Merchandising Lead - LUXE Division at L'Oréal